Patient reviews

I have now had both knees replaced and in both cases the care and consideration by Mr Jeevan Chandrasenan and his team was second to none. I would certainly recommend them to anyone considering surgery.

Jeevan was very informative from the offset. He explained everything that he would be doing during surgery. He is also very conscientious.

Jeevan is a true professional and he is great at what he does. Great care and reassurance. Gets the job done and gets it done properly. Top gent.

I had a hernia opp and my recovery is going well. My overall experience was relaxed and efficient. I was very impressed. Thank you for your great efforts.

I was facing a long wait locally [for hip surgery], but at Practice Plus Group Hospital, Birmingham I was seen quickly, and the care was fantastic. I had absolute trust in my consultant, Mr Shahid. Communication was excellent throughout and every single staff member was amazing. I did a flight of stairs and was home soon after. I’m now well on the road to recovery and getting more mobile every day. The whole experience was first class. I was treated like royalty – just like everyone else. I’m delighted with the result and would highly recommend it.”

I had a total hip replacement at this hospital 7 days ago and I can truly say the care I received was exceptional and second to none. I could not have asked for a better experience. All of the staff were wonderful and I cannot recommend this hospital enough. Jo and Sue also took great care of myself and partner (who was probably more nervous than me when I went down for surgery). My main nurse on duty was Natasha who was awesome throughout. Thank you so so much to everyone involved in my care. I am recovering really well post op and getting about easily on my crutches. I’m very happy!

I came here for a Sleeve Gastrectomy with the great Dr. Peter Vasas. My surgery went smoothly and I had the most amazing support from staff before and after. I couldn’t remember everyone’s name but Kerry, Jane, Atila and either Ava/Amy (theatre staff) were all amazing. Every staff member I spoke to was so kind and caring. I couldn’t commend this hospital more for being so well organised, hygienic, well staffed and great quality care. The private room I had was perfect, had everything I needed in it and I slept very comfortably. Would recommend having a general or orthopaedic surgery here to anyone who needed it ❤️❤️❤️ Thank you so much all of you!

I couldn’t be happier with all the results. No pain meds after about 10 days and I’m walking better now than I have for so long.
I really can’t praise EVERYONE more. All departments are 5 star and have exceeded my expectations. MY THANKS TO YOU ALL, ESPECIALLY MR BLOCKER, BUT I REALLY DO MEAN ALL OF YOU.

I just wanted to say a huge ‘Thank you’ [to Dr Miriam and her colleague] for all your tender care you bestowed on me [knee op] during my stay in hospital. I had never received such kindness. You were both amazing.

5* hospital. The whole experience at Practice Plus Group Birmingham has been amazing. The care I received from every member of staff during my stay when having a total knee replacement was outstanding and would recommend this hospital to anyone.

I am 7 days post op today after my hip replacement [with my amazing consultant Mr K Dehne] at this wonderful hospital. Feeling like a new woman again so very soon has more than amazed me. Every single member of staff I was lucky enough to meet were just so pleasant, caring, reassuring and a pleasure to be with during my pre op assessment all through to my post op care.

“I was booked in for a hip operation [with Oliver Blocker] quicker than expected – a matter of weeks. I had the operation on a Saturday and was home 24 hours later!”

I had a left, total shoulder replacement operation on Monday 16 Dec 2024 and found my experience well worth the 5 🌟s. I found all the staff, (from ward, theatre, xray porters, cleaners and catering) leading up to my operation and the following day so very helpful, nothing was too much trouble for them and they put me at ease. I am not very good at remembering names but I do remember Karen, who looked after me when I arrived and Veronica (student nurse) who stayed with me while i waited for my cab to arrive. Just wish I could remember your names so I could name you but you know who you are. Once again, thank you all x

I recently had a gastroscopy procedure at Practice Plus, Ilford Hospital, and I couldn’t be more impressed with the care I received. The staff went above and beyond by calling me to offer an earlier appointment, which was incredibly convenient. From the moment I arrived, I was treated with professionalism and kindness. The nurses and doctors were so caring, guiding me through the procedure with reassurance and expertise. I was in and out of the hospital in under an hour, and the entire process was handled seamlessly. The minimal discomfort I experienced was a testament to the skill of the medical team. I can’t rate the doctors and nurses highly enough – truly outstanding care!

“I’m now 10 weeks into my hip replacement recovery. I feel like me again and I’m so grateful to Mr Lovasz and the team at Practice Plus Group for everything.” Read Linda’s story.

The nurses were angels from heaven, guiding me with gentle hands and reassuring smiles, turning a daunting experience into one of comfort and care. Thank you for making my colonoscopy a smooth experience.

I came to this centre and was worried because I read some of the reviews but what a surprise, from the moment I came in to the moment I left I felt really happy with the service, the staff were incredible, a lovely lady called Otis was super friendly and Dr Mohammed and his staff were really lovely and put my nerves at ease straight away. The place is super clean and I really have no complaints whatsoever.

Would highly recommend, opted to go for self pay urology treatment after really long waiting times at my local NHS hospital. Got my first consultation with the specialist within about 2 weeks and had surgery 1 week later. All the staff were extremely friendly, my consultant Chris Parker, was very friendly and knowledgeable and explained everything thoroughly. The anaesthetist was probably the nicest person I’ve ever met, very understanding and reassuring, easing any pre-surgery worries I had. Recovery was much quicker and a lot less painful than expected. Very happy with my experience.

My husband recently had a procedure at Practice Plus and the care he received was above our expectations, great professional and kind service from everyone, a huge thanks to Mr Borley and his team.

On time quick and informative with a clear explanation of the issue and a plan to get back to good health. Quick access to follow up in 3-4 weeks if the exercises don’t help without needing to go back to hoops to see the same consultant. Very happy!

The physiotherapist explained to me the reasons why l was having painful neck. She further suggested and demonstrated what l needed to do in order to improve the situation. She forwarded a series of exercises to my email so that l know precisely what to do. I was very impressed and happy with my experience.

Atmosphere calm, building clean and fresh, toilets clean, but mostly because the member of staff who did my ultrasound was very pleasant and helpful and explained what she was seeing.

Was able to book a time that worked for me after finishing work on a Saturday afternoon. Receptionist was pleasant and professional, was seen at the agreed appointment time, the ultrasound operative was also pleasant and professional and fully explained what he was doing, would have no hesitation recommending this centre.

Great from start to finish the surgeon that did my hip op was Mr Flood great job the anaesthetist was Rachel she was brilliant to all the day staff and night staff you were all great which made my stay here brilliant.

I needed some corrective surgery on my foot which I was initially told would be not be available on the NHS. However, I had a successful referral from OASIS and the whole experience has been trouble free. Appointments all delivered on time with super friendly staff. I had my operation yesterday at Shepton Mallet and the theatre team were just fantastic (at the age of 65 this was my first experience of a medical theatre). Special thanks to Mr Lattouf, Cosmo, Richard and Dimos the anaesthetist. There was a lady there too whose name I didn’t catch. I am indebted to you all.

Had my bunion surgery in December 2023 and July 2024. It was an amazing experience! I was so lucky to meet such a talented surgeon Gerard Lattouf, I have now beautiful feet and life without pain, will be grateful to him for the rest of my life I woke up smoothly after GA, thanks to Maria and Cosmo, my appointments were never late or cancelled, everyone is so nice and friendly. Thank you.

I had a total hip replacement at the end of September. The whole team were fantastic, the nursing staff are very attentive, friendly and professional. A special thank you to the ladies that serve and make the food, the quality is excellent and they are so helpful. Also I would like to thank Mr Miller my surgeon, such a skilled man and nice with it.

I had the pleasure of having my first partial knee replacement performed my Mr Miller on Wednesday. A very positive experience. I am due to have second one done as soon as is possible. I was a little anxious about the op but have no qualms about having the next one done. Everyone was brilliant, and I mean, everyone. I was taken care of, fed well and given great advice. I know I am only a couple of days post op but I am able to move about far easier than expected. Thank you for the experience.

10 stars. Arrived 1st October, terrified, had left knee replacement on the 2nd. Courtesy of Mr Roman Miller & his amazing team. I was the “drama queen!” In room no4. Today a week later, I’ve made my own breakfast, coffee’s and carried them, had a shower, dressed by myself, tidied up a bit and I’ve put the washing on. Can’t thank you all enough, even miss some of you. Don’t know why you all made such a fuss. Swelling and bruising going down already. I apologise as I can’t remember all your names but I want to thank you all for caring enough to listen to me and make time for me, great team you have there. Julie xxxxx

I very recently had a total left hip replacement and have previously had my right hip replaced here too. The care is second to none and there is an air of calm, friendly, warm efficiency within the hospital. I feel extremely fortunate to have had access to this hospital, to Mr Wudecki and his Team and to the wonderful, caring nursing and physio team. The process from the very beginning to the end was highly professional. My sincere thanks to you all.

I had a left total knee replacement on 10/07/24 patient would like to thank everyone involved in the surgery. Everyone was amazing, the attention and care given was outstanding. From reception onwards, I would like to thank the surgeon Waqar Jan and the nurses on the ward. Nothing was too much trouble for them, they’re a credit to the hospital.

I had a left total knee replacement on 06/03/24 and would like to express my gratitude to the wonderful surgeon Waqar Jan and his amazing team after having my knee replacement. I am delighted with the results, the care I received was first class from everyone. Thank you to everyone

I had a right hip replacement on 21/05/24 and would like to say thank you to my consultant Waqar Jan and all the staff surgical nursing and administration 8 weeks on. I was less daunted having the surgery with all the information that was given and the physio exercise programme. To have an emergency contact number was reassuring. I’m continuing with my recovery & my confidence is building every day, I really appreciate having improved mobility, no pain & a fully functioning hip.

I had a left total knee replacement on 15/04/24 and would like to say thank you for the treatment I received at your lovely hospital. I had been unable to walk without crutches for 14 months, I’m now pain free. My surgeon, Waqar Jan, & the team have given me my life back. I was able to walk my daughter down the aisle at her wedding 4 1/2 weeks after the operation and would like to thank everyone for making this a reality. I’d also like to thank the nurses & staff on the ward who were brilliant, nothing was too much trouble.

My husband has had both hips replaced by Mr. Gyorgy Lovasz brilliant surgeon friendly and instilled confidence we cant thank him and all the team enough.

Mr Lovasz did my hip replacement 5 years ago. I have never looked back.

Very good care from going in to going home. What an amazing team they are at Barlbourgh my consultant Mr Lovasz what a lovely gentleman. Thank you for giving me pain free nights and days fantastic theatre and recovery team and physio and the wonderful night/and day staff who take care of you. The food was great. I would definitely recommend hip replacement there. Can I give 10 stars

I had a right hip replacement in Sept (2018) and is brilliant, thank you Mr Springer xxx Merry Christmas to all at Barlborough xxx

Amazing first class service from all the team at Barlborough hospital. I had Total Knee Replacement on my left knee last February (2017) and can’t thank everyone enough and now awaiting appointment date to have Total Knee Replacement on my right knee. Mr Springer was and is the surgeon to do both my knees and is brilliant.

It’s been just over a year since I had a total knee replacement at the Barlborough centre. Mr Springer was my surgeon, what a difference it’s made to my life. I actually feel I’ve got my life back. Can highly recommend Barlborough centre for professional care with added TLC.

Can not speak too highly of all at Barlborough Treatment Centre. Thank goodness for such talented people as Mr Springer, I was in severe pain before he did my total knee replacement.

I was also delighted to be able to walk to our reception unaided afterwards too. What was even better was that in every photo I looked like me, and not someone who had just had a hip replacement!

He truly is a great surgeon cannot praise him enough or thank him enough for the surgery on my knee, thank you Mr Dehne xx

It was incredible. I was given a course of tablets on the ward and then I was on the operating table. I was so relaxed I fell asleep. I came to and said to my surgeon, Mr Thorwald Springer, ‘Have I missed it?’ and he smiled and said yes. I also smiled as the pain had gone.

Before the operation it was like someone had pressed pause on my world…I really feel I can start my new chapter as Mrs Hiner pain-free!

I had a left total knee replacement on 03rd May 2024. I would like to thank the surgeon, Waqar Jan, and all the staff at the hospital who have been so kind. I was impressed with everything at the hospital. I would like to thank especially the SP team for their lovely card & Lavender seeds. My goal is to make my sisters 90th Birthday in Surrey which I’m really looking forward to with the help of physio and doing my exercises.

Fortunately, my granddaughter had heard of a local eye clinic run by Practice Plus Group…I’d advise anyone anyone to seek out a second opinion if they are having eye troubles. Practice Plus Group have been fantastic and I’d recommend them to anyone.

It has been incredible. Colours are brighter and everything is so much more detailed: it’s like life in HD. I thought my kitchen was cream, but it’s white!

I know I have excellent colleagues and our patients are always delighted with the care they receive. So, when my optician told me my cataracts needed to be removed, there was not a moment’s doubt for me that I would want the team to carry out the operation.

At 90 I feel like I have my life back…I can walk to the local supermarket with my shopping trolley and shop for myself. I’ve even started back with my favourite hobby – gardening.

Had my surgery on Monday (trigger finger). Amazing job done by Mr Hobbs.

A really big thank you to Alison Edwards and the team that helped with my 2 operations for trigger finger. I cannot praise this place enough for the treatment I received. Well done and thank you again. 5 star hospital and staff.

I had total knee replacement, I couldn’t have got better treatment anywhere else Mr Ahad and his team are the best. I’m walking again thanks to them it’s the best.