Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

staff speaking to a patient

What our patients are saying

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen Hardy knee replacement patient

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee replacement patient testimonial, Plymouth, Emma Beadman

Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Showing 121 to 147 of 147 items

Endoscopy, Portsmouth – staff were fantastic

The endoscopy staff at [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] were fantastic and put me at ease straight away. Dr Patel was so nice and what I thought was going to be a horrible experience, wasn’t. Looked after all way through.
by Jane Morgan, Google

Hip surgery, Southampton – would recommended to everyone

Had hip op recently. Big thanks to Mr Flood, Maria and all the hospital staff they treated me with care and respect. Thank you all for being there for me. Would recommended to everyone.

by Arthur Syson, Google

Southampton – service was excellent

The service was excellent and all the staff were kind and considerate and helpful during my stay. It’s never nice having to have a operation but they made the experience a lot better and I was very impressed.

by Alan Cole, Google

Dental surgery, Southampton – reassuring and kind

All the staff were amazing friendly and helpful. They were understanding, reassuring and kind. The receptionist, the dental surgeon and the dental nurse were all fantastic. I can’t thank you enough for how kind you all were.

by Liberty Davies, Google

Knee surgery – from start to finish my treatment by all was amazing

I had a Partial Knee Replace at this hospital on the NHS. From start to finish my treatment by all was amazing. I cannot praise the care I had enough. The nurses are so friendly and caring. The hospital was very clean. A good choice of food. Highly recommend.

by Audrey Hartley, Google

Really felt looked after

Staff were absolutely fantastic, really felt looked after. I was nervous about my procedure and the staff were reassuring and kind.
Procedure was smooth and painless. Many thanks all!

by Hugh Jego, Google

Knee surgery, Shepton Mallet – so much care and compassion

I recently had a total knee replacement operation at Shepton Mallet hospital, and there are not enough words to describe what an amazing place it is.
Everyone I came into contact with from the beginning of my referral has been so positive. So much care and compassion, I cannot thank you all enough you are all angels.

by Carol Ison, Google

Endoscopy – could not fault the care, thank you

Had a cystoscope done this morning I could not fault the care and the support from Christopher and the nursing team thank you from an anxious patient.

by Gemma Hopkins, Google

So caring

I found the hospital to be very clean, staff could not be more helpful and Nurses and ward team so caring nothing to much trouble, food first class, would recommend this hospital. Thank you to all the staff.

by John Coulthard, Google

Hip surgery – best experience ever for my hip replacement

I had the best experience ever for my hip replacement. Would highly recommend, thank you to all the staff involved throughout

by Franca

Cataract surgery, Southampton – highly recommend

I highly recommend Practice Plus Group! I had eye surgery yesterday and already can see clearly.

by Dave

Hip surgery, Barlborough – aftercare was brilliant!

I went in for my new hip and was out within 3 days! The aftercare was also brilliant – 10/10!

by Peter

Portsmouth – thank you

I just wanted to thank everyone at your urgent treatment centre [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] – the receptionist was lovely, we were seen very quickly despite it being very busy. Thank you again.

by Natalie Cossar, Facebook

Cataract surgery, Plymouth – fabulous practice

I had 2 cataract operations by the same surgeon and she was excellent! Both eyes are now perfect and operations went without a hitch! Aftercare was superb!

by Anonymous, Plymouth

Knee surgery, Barlborough – amazing facility

This was my 2nd time as an inpatient at Barlborough for knee replacement surgery and in my opinion you couldn’t have this surgery at a better place. It is truly outstanding.

by Joy Lesley Wright

Knee replacement, Southampton – absolutely wonderful

I had a knee replacement in May 2022. I have to say that all of the staff from the consultant, the nursing staff and the entire team were absolutely wonderful.

by Susan Farmer

Hernia surgery – a big thank you

I had a day case hernia repair yesterday and wish to thank all staff involved. Throughout the experience I felt reassured, fully informed and cared for.

by Kevin

Diagnostic imaging – brilliant in every respect

Very polite and helpful staff at all levels. Friendly consultant who explained everything clearly. Extremely efficient x-ray department and choice of treatments.

by Ann Sturtridge

Portsmouth – brilliant service

I visited [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] walk-in centre today and although there were quite a few people already there I was in and out in 15 minutes. They were very efficient and helpful.

by Anonymous

Amazing staff

Went here as a nervous patient. From the moment I arrived I was made to feel welcome and looked after extremely well. Practice Plus Group staff are just amazing and caring.

by M K

Knee surgery, Emersons Green – friendly and highly professional

October 2020 I had total knee replacement, NHS referral. My experience was excellent…everyone was caring, listening and very professional.

by Anonymous

Dental surgery, Devizes – no pain at all

Best dentist I’ve ever been to ! Had to have 2 teeth removed this week ! A very professional team took care of everything!

by Mrs Hazel Showering

Dental surgery, Devizes – wonderful staff

I had a tooth out today which I had been dreading and due to this I was referred to the Devizes Surgical Centre for local anaesthetic. Despite being petrified, my experience was made 100 times better by the wonderful staff and even after having a bit of a panic during the procedure, I was calmed and cared for to such a great extent! Even down to one of the staff members holding my hand and soothing me to calm my breathing. Couldn’t have asked for anything more! Thank you all and especially to to team who helped me, I only remember a couple of names of Al & Toni, but the whole team were more than amazing!

by Mica McGonnell, Google

Fantastic care

I would recommend Practice Plus Group and would use them again if I need to. So, so grateful to all of them.

by Fran Taylor

Southampton – well organised from start to finish

Well organised from start to finish. Staff so friendly & reassuring. Excellent facilities & a really personal service provided.

by John Telcot, NSRF Specialists

Hip replacement, Southampton – everybody was so caring and kind

A big thank you to Practice Plus Southampton. I had my Total Hip Replacement on 1st February 23. Everybody was so caring and kind. Home the next day. Thank you again to Mr Khan and team.

by Una Hallissey, Google

Barlborough – nothing was too much trouble

The staff were so friendly & put me at ease. Lovely clean hospital.

by Jennifer

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.