CMA compliance – Our commitment to transparency in private healthcare
Find out how Practice Plus Group complies with the Competition and Markets Authority (CMA) Private Healthcare Market Investigation Order and the information we provide to support informed patient choices.
At Practice Plus Group, we are committed to providing patients with clear, transparent information about the consultants who provide care across our hospitals and the services we offer to support them. The Competition and Markets Authority (CMA) Private Healthcare Market Investigation Order 2014 sets out requirements for private healthcare providers to disclose certain information relating to referring clinicians, services provided, and any relevant financial interests. The information below explains how we comply with these requirements and provides details about our consultant relationships, support services, and governance arrangements.
How do we comply with the CMA order?
In October 2014, the Competition and Markets Authority (the “CMA”) published the Private Healthcare Market Investigation Order 2014 (the “Order”) following its investigation into the private healthcare industry. The Order imposed requirements on private hospital operators to disclose certain information in relation to referring clinicians (as defined by the Order) for the benefit of patients. Full details about the investigation and the Order can be found on the www.gov.uk/cma-cases/private-healthcare-market-investigation. The information provided by Practice Plus Group below is required by the Order.
We work with consultants under two models:
Employed consultants – Some of our consultants are directly employed by Practice Plus Group. These consultants:
- Are salaried employees or work as bank / SEMP.
- Deliver care as part of our employed clinical workforce
- Are subject to internal governance, appraisal, and performance processes
Consultants with practicing privileges – We also work with independent consultants who are granted practicing privileges.
Consultants with practicing privileges (also referred to as referring clinicians):
- Are not employees of Practice Plus Group
- Hold admitting rights to treat their patients within our facilities
High Value Services
The services provided at Practice Plus Group to referring clinicians and the amounts charged for those services are set out below:
- Use of consulting rooms: £30 per hour
Low Value Services
The following services are also provided to referring clinicians with practising privileges at Practice Plus Group:
- Core support services that underpin safe clinical practice (for example, internal training programmes and access to chaperone support)
- Day-to-day operational support, including patient scheduling and admissions processes (such as booking and payment systems for consultations), access to virtual consultation platforms, administrative and billing functions, and indemnity arrangements relating to NHS patients
- Marketing and promotional support, such as inclusion in consultant directories, online profiles, and wider promotional activity
- Standard on-site facilities and amenities, including refreshments, subsidised catering, parking, and office supplies
Corporate Hospitality
Private hospital operators are required to disclose details of referring clinicians practising at their facilities, who benefit from corporate hospitality. Practice Plus Group does not have any referring clinicians that benefit in their facilities.
Financial interests in Practice Plus Group
Private hospital operators are required to disclose details of referring clinicians practising at their facilities, who have a share or financial interest in those facilities or any equipment used there. Practice Plus Group does not have any referring clinicians with a financial interest in their facilities.
Clinician advisory services in Practice Plus Group
Private hospital operators are required to disclose details of certain paid services provided by referring clinicians to private hospitals operators in addition to exercising practising privileges at that hospital. Practice Plus Group does not have any referring clinicians with advisory services.
Our commitment to transparency
At Practice Plus Group, we are committed to maintaining high standards of clinical governance, transparency and patient choice. We regularly review our processes to ensure we continue to meet our regulatory obligations and provide patients with the information they need when choosing where and from whom they receive their care.