We are open 24 hours a day, 7 days a week for inpatients.
Visiting hours are 1pm-5pm and 6pm-7pm every day (limited to two visitors per patient, per day). Please note: children under 5 are not permitted on the ward.
We are open 24 hours a day, 7 days a week for inpatients.
Visiting hours are 1pm-5pm and 6pm-7pm every day (limited to two visitors per patient, per day). Please note: children under 5 are not permitted on the ward.
We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative. However, we recognise that we don’t always get it right. If the service you received has not met your expectations then we would like to know why.
You can find out more about how to provide feedback or make a complaint about any aspect of our service here. You’re also welcome to leave a comment via our feedback form on this page.
Other useful contact details
Depending on your query, it may be quicker for you to get in touch with the specific service about which you are enquiring, please see our useful contact list below.
We aim to provide a caring, high-quality service and are always pleased to receive your feedback, both positive and negative. You can use the feedback form on this page to give us feedback. We recognise that we don’t always get everything right and if the service you received has not met your expectations, we would like to know why. To raise a formal complaint, please see our complaints guide and let us know your concern.
We are happy to arrange interviews with a range of experts, commentary on industry issues and site visits for filming, photography or sound recording. Please get in touch with your requirements and we will do our best to arrange a suitable response.
If you are looking for a career with Practice Plus Group, we would be delighted to hear from you.
As we have a wide range of services and locations, the most efficient and effective way for us to help you is through our careers pages where you can find and apply for vacancies near you.
If you cannot make a shift or you have a question about your work patterns, please contact your line manager.
If you are currently a Practice Plus Group partner or you would like to talk to us about the services you provide, please contact the relevant service directly.
Due to the volume of contacts we receive, we are unable to respond to speculative supplier requests.
Our Wellsoon GP service provides comprehensive, unhurried and personalised face-to-face care, ensuring your health concerns are addressed with the attention and expertise you deserve​. Find more here.
Arches 5-8, Clapham Junction Station, 5-8 Grant Road, London SW11 2NU
UTC and IUC services
Practice Plus Group Urgent Treatment Centre, Portsmouth is open to all NHS patients as a walk-in service, no appointment required. To find out what we can and can’t treat, please see our UTC page here.
Practice Plus Group Urgent Treatment Centre, Southampton is open to all NHS patients as a walk-in service, no appointment required. To find out what we can and can’t treat, please see our UTC page here. Please call 0333 999 7613
Your feedback helps us improve urgent care for everyone.
At Practice Plus Group Integrated Urgent Care, we’re committed to providing safe, high-quality support when you need it most – whether that’s NHS 111, out-of-hours and clinical advice services.
The Care Quality Commission (CQC) is inviting people who have used healthcare services, including ours, to share their experiences through the ‘Give Feedback on Care’ campaign.
Every comment helps the CQC and our teams understand what’s working well and where we can do even better.
