Don’t endure increasingly long NHS waiting times, find out today if you can switch to a Practice Plus Group hospital.
Don’t endure increasingly long NHS waiting times, find out today if you can switch to a Practice Plus Group hospital.
If you have to endure increasingly long waiting times for routine elective surgery, there could be a solution for you.
In some cases, you can ask to be switched to a different hospital waiting list if you have been told that you will have to wait for treatment for more than 18 weeks.
If you need to see a consultant you can ask to change your hospital if:
Your Integrated Care System (ICS), or NHS England (if you have been referred to a consultant-led specialised service), must take all reasonable steps to ensure that you are offered an appointment at a suitable alternative organisation that can start your treatment earlier than if you were to continue to wait for treatment from the provider you originally chose. If there is more than one suitable alternative organisation, you must be offered a choice from all of them.
Yes, but there are circumstances in which you may not ask to change your hospital.
If you have to wait for more than 18 weeks for non-urgent treatment to start, you do not have a legal entitlement to ask to be switched to a different hospital waiting list if:
Did you know you have the right to choose where to have your NHS surgery?
If you or a loved one needs to see an NHS specialist, you can choose to access any hospital or treatment centre in England.
We know that making an informed decision, and the right choice for your individual needs, is important to you and your recovery, so we want to help as much as possible.
For a visual guide and more information on how to change your hospital, the Department of Health website prepared a document to download. Please note that the following link will lead you out of our page and Practice Plus Group is not responsible for the content.
Department of Health: choose Easyread leaflet 4: Changing your hospital
You will also find a lot of other useful information on your choices within the NHS on this page.
The NHS Waiting List Tracker is a useful tool for keeping an eye on current waiting lists. You can also compare by area of the UK. For instance, the tool allows you to see that currently, North-East London, Kent and Medway, and Birmingham have the highest waiting lists. On the contrary, Portsmouth, Blackburn and Knowsley currently have the shortest NHS waiting lists in the UK for orthopaedic surgery.
According to a report from the Royal College of Surgeons in England, the number of patients on the NHS waiting list reached six million in 2022. Of these, over 18,500 had been waiting for more than two years for their surgery. Patients on the waiting list for hip replacement face the longest waiting times1.
According to the NHS website, the maximum waiting time for non-urgent referrals is 18 weeks from when your appointment is booked. However, as has already been mentioned, in some areas of England and the UK, patients have been on the surgery waiting list for more than two years.
While there’s currently no way to discover your exact position on the NHS waiting list, there are resources that patients waiting for treatment can use. Both the NHS Waiting List Tracker and My Planned Care are resources that can provide patients with the current waiting times in their area.
NHS resources such as the Waiting List Tracker and My Planned Care provide information as to waiting times in your area.
The answer to this question isn’t solely down to one reason. The following are all contributing factors to the lengthening on NHS waiting times:
As mentioned previously, the impact of the COVID pandemic on both health services and waiting times has been profoundly negative. From February 2020 onwards, COVID patients were prioritised over those needing non-life threatening surgery (such as knee and hip replacements). This meant the waiting list grew and now counts among the highest levels ever. The number of people waiting for surgery on the NHS currently stands at over six million people.
The type of surgery you need will dictate the kind of preparation you can do. If, for example, you need knee, hip or eye surgery, you should start to prepare right away. Removing hazards from your home (loose rugs and cables) to prevent falling, placing items within reach, and clearing space for walking with crutches, are all good ideas for preparation.
You should also consider strengthening and conditioning your body prior to surgery. Maintaining a healthy weight also reduces the amount of stress that will be put on the knee joint post-op.
Anti-inflammatory medication can help significantly. They can help manage the pain, allowing you to carry out daily activities and maintain a level of fitness.
If you’re currently on a waiting list, you can read about tips for having your NHS surgery sooner. However, if you want to reduce surgery waiting times, there are alternative options to the NHS. You may want to consider paying for yourself with private healthcare. At Practice Plus Group, we follow a consultant led approach. You will be supported throughout by an expert Consultant and a Private Health Coordinator who specialise in hip and knee replacements.
If, after your initial enquiry, you are eligible for surgery (and happy to proceed), you will receive a no obligation appointment. This will cost £95 and includes your x-ray. It will take place at a Practice Plus Group hospital appropriate for you within 2-3 weeks of enquiry.
After a further consultation, your Private Health Coordinator will help arrange your surgery dates. They will also provide you with all of the relevant information you will require to prepare and start treatment. Surgery normally takes place between two and four weeks of your consultation.
Did you know you can choose your hospital for the highest quality treatment and care?
Benefit from short waiting times and high-quality care in a clean and modern hospital. Get referred now.
treatments carried out a month
or 'good' ratings by CQC
clean record for hospital acquired infections
of patients recommend Practice Plus Group
To all the medical team who looked after me. Thank you all so much for our professionalism and kindness. I thought the care you gave me was faultless and you made a stressful day almost enjoyable. Many thanks again, what a team!
Thank you all so much for your kindness and efficiency, caring for me with my recent operation for gall bladder removal, I and my family so appreciate your hard work!
Dear Mr Brown, it is almost a year since you performed surgery on my second foot. The first operation being four years prior. I just wanted to write to say a huge thank you to you and all your wonderful team. Surgery has been completely transformative. My life returned to a much healthier lifestyle, long walks, gardening without pain and so much more fun! thank you so much.
Thanks for performing total knee replacement on me. Due to your excellent skills I am improving daily and leading an active life once again!
Thank you very much for my TWO successful hip operations at long last I am out of pain and recovering well. Many thanks to you and all your staff. Best wishes.
Thank you for taking such good care of me on 23rd November and putting me at ease.
Had to attend Practice Plus today and had an amazing experience. Staff are so caring and compassionate I would recommend to anyone. This was as an NHS patient.
My mum is 89 she was very frightened to have her cataract removed but when she got to the Gillingham practice from the start to the end she was made to feel safe with Mr R Govindan and the nurses on his team my mum is looking forward to having her other eye done
Lovely people, kind and considerate to old fools such as myself (85). Very pleasant experience, considering l was petrified.
My wife recently had a cataract operation here and cannot fault the care and attention given to her by all the staff involved.
Had to have a tooth out and for someone who was terrified, everyone here made me feel more relaxed and comfortable and were excellent from start to finish with my treatment! Thank you. Highly recommend this place.
I can not speak more highly of the staff here. Everybody I dealt with and saw with others were incredible, be it the surgeon or bed chaperones.
This is the best hospital I have ever been in. The care and efficiency were excellent. My operation was conducted by a top class surgeon and anaesthetist who made me feel relaxed and secure. The team in the Kingfisher ward were kind and professional with good bedside manners and sense of humour. There were no delays in the treatment. My stay was made as comfortable as possible and I thank everyone involved. I am now recovering well.
Many thanks for repairing me, Mr Sadek, and making me whole again. After only a week I’m almost normal and fit again. Kind regards.
I very much appreciate the passion and attentiveness of you and your caring staff.
Huge thank you for taking such good care of my husband, Gary, who was in for a hernia repair. He made a wonderfully quick recovery and didn’t even need so much as a paracetamol! Thank you everyone for doing such a wonderful job!
I attended St Mary’s Treatment Centre on Sunday with my 7 year old daughter as she had broken her ankle and just wanted to feedback on our experience. The centre was exceptionally busy but every member of staff we encountered was amazing: positive, calm and just absolute stars! The situation could have easily felt really out of control with how busy it was but we were given regular updates to waiting times and to thank us for our patience. We were seen by a lovely woman on triage, the most smiley technician at X-ray and a doctor who took time to explain what was happening to my daughter. I just wanted to say thank you for everything you do.
I had an op today in Emerson Green and wanted to say how well I was looked after and cared for. Truly wonderful. Thank you
Big shout out to Practice Plus Group Plymouth who went above and beyond to make my day case visit today as comfortable as possible, from the day case nurses to all the theatre staff. Special mention to Carly, Cathy, Amy and Elaine(?) nothing was too much trouble!
Despite the most huge system demand, strikes and winter pressures the NHS still carries on, so grateful to Practice Plus Group for looking after me yesterday. You were incredibly slick, super friendly and got the job done!
Tremendous skill, diligence and care at this hospital. They deserve their reputation as one of the best facilities in the UK for hip and knee replacements.
Attended for a colonoscopy, superb care from Siobhan the receptionist through to Kemi, the lady who carried out the procedure and everbody inbetween, such care and dedication rarely seen these days. Thanks to all, you made a daunting afternoon much, much better!!!
A big thank you to Mr Sadek and his team for the outstanding way they looked after me during my hernia surgery. Everyone was so friendly and polite and looked after me so well. Thank you all of you.
Appointments staff exceedingly courteous and helpful getting both my elderly parents booked in for appointments on the same day and directly after each other, for eye surgery.
Very impressed by this team. All appointments ran to time and all staff empathetic, skilful, kind and friendly. Thank you for all the team who dealt with my hernia surgery yesterday, it was a pleasure to meet you all. Great sense of team work and moral, and all communication and managing of expectations top notch.
The Endoscopy staff were fantastic put me at ease straight away. Dr Patel was so nice and what I thought was going to be a horrible experience wasn’t. Looked after all way through.
Had hip op recently. Big thanks to Mr Flood..Maria..and all the hospital staff they treated me with care ..respect thank you all for being there for me. Would recommended to everyone.
The service was excellent and all the staff were kind and considerate and helpful during my stay. It’s never nice having to have a operation but they made the experience a lot better and I was very impressed.
All the staff were amazing friendly and helpful. They were understanding, reassuring and kind. The receptionist, the dental surgeon and the dental nurse were all fantastic. I can’t thank you enough for how kind you all were.
I had a Partial Knee Replace at this hospital on the NHS. From start to finish my treatment by all was amazing. I cannot praise the care I had enough. The nurses are so friendly and caring. The hospital was very clean. A good choice of food. Highly recommend.
Staff were absolutely fantastic, really felt looked after. I was nervous about my procedure and the staff were reassuring and kind.
Procedure was smooth and painless. Many thanks all!
I recently had a total knee replacement operation at Shepton Mallett hospital, and there are not enough words to describe what an amazing place it is.
Everyone I came into contact with from the beginning of my referral has been so positive. So much care and compassion, I cannot thank you all enough you are all angels.
Had a cystoscope done this morning I could not fault the care and the support from Christopher and the nursing team thank you from an anxious patient.
I found the hospital to be very clean, staff could not be more helpful and Nurses and ward team so caring nothing to much trouble, food first class, would recommend this hospital. Thank you to all the staff.
I had the best experience ever for my hip replacement. Would highly recommend, thank you to all the staff involved throughout
I highly recommend Practice Plus Group! I had eye surgery yesterday and already can see clearly.
I went in for my new hip and was out within 3 days! The aftercare was also brilliant – 10/10!
I just wanted to thank everyone at your urgent treatment centre, the receptionist was lovely, we were seen very quickly despite it being very busy. Thank you again.
I had 2 cataract operations by the same surgeon and she was excellent! Both eyes are now perfect and operations went without a hitch! Aftercare was superb!
This was my 2nd time as an inpatient at Barlborough for knee replacement surgery and in my opinion you couldn’t have this surgery at a better place. It is truly outstanding.
I had a knee replacement in May 2022. I have to say that all of the staff from the consultant, the nursing staff and the entire team were absolutely wonderful.
I had a day case hernia repair yesterday and wish to thank all staff involved. Throughout the experience I felt reassured, fully informed and cared for.
Very polite and helpful staff at all levels. Friendly consultant who explained everything clearly. Extremely efficient x-ray department and choice of treatments.
I visited this walk in centre today and although there were quite a few people already there I was in and out in 15 minutes. They were very efficient and helpful.
Went here as a nervous patient. From the moment I arrived I was made to feel welcome and looked after extremely well. Practice Plus Group staff are just amazing and caring.
October 2020 I had total knee replacement, NHS referral. My experience was excellent…everyone was caring, listening and very professional.
Best dentist I’ve ever been to ! Had to have 2 teeth removed this week ! A very professional team took care of everything!
I would recommend Practice Plus Group and would use them again if I need to. So, so grateful to all of them.
Well organised from start to finish. Staff so friendly & reassuring. Excellent facilities & a really personal service provided.
The staff were so friendly & put me at ease. Lovely clean hospital.
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