HMP Risley Switchboard: 01925 733000 Worried or concerned about a loved one? In an emergency 01925 733023 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency. Safer Custody Helpline: 01925 733007 Prisoners’ Families Helpline: 0808 808 2003 Email: https://www.prisonersfamilies.org/forms/hmp-risley-safer-custody-contact-form Visiting…

HMP Gartree Switchboard: 01858 426600 Worried or concerned about a loved one? In an emergency – call the switchboard on 01858 426600 if you think the prisoner is at immediate risk. Ask for the Orderly Officer and explain that your concern is an emergency. Non-emergency – call 01858 426886 call this number if you have concerns about…

HMP Rye Hill Switchboard: 01788 523300 Worried or concerned about a loved one? Contact 01788 523300 and choose one of the following options: Option 1 – Healthcare – this is for healthcare professionals only as we cannot discuss patients over the phone. Option 2 – to leave a message with Safer Custody who can contact…

HMP Five Wells Switchboard: 01933 718888 Worried or concerned about a loved one? If a family member or friend has concerns about a prisoner here, relating to safeguarding, such as self harm, bullying, etc. please contact the Safer Custody Welfare Line. Safer Custody Helpline: 01933 832073 This number is staffed during office hours Monday to…

HMP Onley Switchboard: 01788 523400 Worried or concerned about a loved one? Safer Custody Helpline: 01788 523500 Prisoners’ Families Helpline: 0808 808 2003 Email: Correspondenceonley@justice.gov.uk Visiting Booking a visit – domestic visits (family and friends): 01788 523402 Domestic visitors’ identification: You may use any one form of ID from List A. If you are unable…

HMP Full Sutton Switchboard: 01759 475100 Worried or concerned about a loved one? Safer Custody Helpline: 01759 474068 Prisoners’ Families Helpline: 01759 474068 Visiting the prison: Attend main gate Booking a visit – domestic visits (family and friends): 01759 475355 More information: 01759 475355 Booking a visit – legal/officials only: 01759 475355

HMP Lancaster Farms Switchboard: 01524 563 450 Worried or concerned about a loved one? Safer Custody Helpline: 01524 563 518 Prisoners’ Families Helpline: SaferCustodyHelpline.LancasterFarms@justice.gov.uk Visiting Booking a visit – domestic visits (family and friends):Booking Line: 01524 563 636 Visits CentreVisitor Centre: 01524 563 556 More information:Telephone: Booking Line: 01524 563 450 Address: HMP Lancaster Farms, Stone…

Derwentside IRC Switchboard: 01207 260 221 Worried or concerned about a loved one? Safer Custody Helpline: 01207 260 221 – Welfare department: open 07:00 22:00 seven days a week.  Visiting By car: From the A1(M): By bus: From Durham Station: From Newcastle Station: By train: Best linked train stations – Durham (DHM) or Newcastle (NCL) Booking a…

HMP & YOI Foston Hall Switchboard: 01283 584 300 Worried or concerned about a loved one? Non-emergency : 01283 584 333 Call this number if you have concerns about a prisoner’s safety or wellbeing which are serious but not life-threatening or complete a safer custody contact form on the Prisoners’ Families Helpline website. Safer Custody Helpline CRISIS LINE…

HMP Hewell Switchboard: 01527 785000 Worried or concerned about a loved one? Safer Custody Helpline Prisoners’ Families Helpline: 0808 808 2003 Email: info@prisonersfamilies.org Visiting Booking a visit – domestic visits (family and friends): Phone – 0330 060 6503 Email – HMPPSvisitbooking@justice.gov.uk Online – www.gov.uk/prison-visits More information: Visit timings AM – 09.00 – 11.30 PM – 13.45…