HMP Risley

Switchboard: 01925 733000

Worried or concerned about a loved one?

In an emergency 01925 733023 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Safer Custody Helpline: 01925 733007

Prisoners’ Families Helpline: 0808 808 2003

Email: https://www.prisonersfamilies.org/forms/hmp-risley-safer-custody-contact-form

Visiting

The following documents are examples of acceptable forms of identification for professional visitors:

1. Members of either House of Parliament: Houses of Parliament ID card or HMG ID cards;
2. Legal advisers: Identification document from the above List A, or from Lists B and C. This must be in conjunction with either a. a headed document from their legal practice stating that they are representing the prisoner they are requesting to visit, or b. should they not yet be representing the prisoner, a headed document from their legal practice explaining the purpose of the visit
3. Police, UK Border Agency and HM Revenue & Customs officers: warrant card
4. Probation and Youth Offending Team officers: probation / YOT department ID card
5. Staff from other prisons, HQ, the Children’s & Young People’s Secure Estate, the inspectorates (including Lay Observers) or Home Office: photo security pass issued by (or on behalf of) Ministry of Justice, HMPPS, or Home Office
6. Consular officials: consular ID card
7. Other public officials: departmental or local authority pass or ID card (but must show the name of the visitor and the name of the department or local authority)
8. Social workers: social worker identification cards
9. Researchers: Security Photo pass or official letter (visits must be pre-arranged)
10. Healthcare staff: NHS photographic identification badge/card or independent sector healthcare photographic identification badge/card

Booking a visit – domestic visits (family and friends):

Telephone: 01925 733 063

Email: SocialVisitsRisley@justice.gov.uk

More information

Domestic visitors’ identification:

1. List A

• passports
• identity cards from an EU or European Economic Area (EEA) country
• UK photocard driving licences
• EU or EEA driving licences
• NI Electoral identity cards
• a US passport card
• a proof of age card recognised under PASS with a unique reference number (This includes the Citizen ID card)
• an armed forces identity card
• a UK biometric residence permit (BRP)

2. List B

• One form of ID from this list, together with list C.
• a Home Office travel document (convention travel document, stateless person’s document, one-way document or certificate of travel)
• an older person’s bus pass
• a Freedom Pass
• a proof of age card recognised under the Proof of Age Standards Scheme (PASS) without a unique reference number (please refer to List A where a unique reference number is present)

3. List C

• One form of ID from this list, together with list B.
• a birth or adoption certificate
• an education certificate from a regulated and recognised educational institution (such as an NVQ, SQA, GCSE, A level or degree certificate)
• a rental or purchase agreement for a residential property (signed and dated)
• a marriage or civil partnership certificate
• a bank, building society or credit union current account card (on which the claimed identity is shown)

Booking a visit – legal/officials only:

Telephone: 01925 733284 or 01925 733285

Email: LegalVisits.Risley@justice.gov.uk