HMP Gartree

Worried or concerned about a loved one?

In an emergency – call the switchboard on 01858 426600 if you think the prisoner is at immediate risk. Ask for the Orderly Officer and explain that your concern is an emergency.

Non-emergency – call 01858 426886 call this number if you have concerns about a prisoner’s safety or wellbeing which are serious but not life-threatening or complete a safer custody contact form on the Prisoners’ Families Helpline website.

Safer Custody Helpline: 01858 426886

Prisoners’ Families Helpline: 0808 808 2003

Email: gartree@prisonadvice.org.uk

Visiting

01858 461 134 or 01858 466 614 or email: socialvisits.gartree@justice.gov.uk

Booking a visit – domestic visits (family and friends):

You can book your visit online. You can book your visit by telephone.

Booking line: 01858 426 727

Domestic visitors’ identification:

You may use any one form of ID from List A.

If you are unable to do this, you can use one document from List B and one form of ID from List C.

If you are unable to produce any forms of ID from these lists, you may still be able to apply under exceptional circumstances.

You are likely to be turned away from the prison if you are unable to produce any of the required ID documents at the time of your visit, or if you have not made arrangements with the prison, prior to your visit.

1. List A

passports
identity cards from an EU or European Economic Area (EEA) country
UK photocard driving licences
EU or EEA driving licences
NI Electoral identity cards
a US passport card
a proof of age card recognised under PASS with a unique reference number (This includes the Citizen ID card)
an armed forces identity card
a UK biometric residence permit (BRP)

2. List B

One form of ID from this list, together with list C.

a Home Office travel document (convention travel document, stateless person’s document, one-way document or certificate of travel)
an older person’s bus pass
a Freedom Pass
a proof of age card recognised under the Proof of Age Standards Scheme (PASS) without a unique reference number (please refer to List A where a unique reference number is present)

3. List C

One form of ID from this list, together with list B.

a birth or adoption certificate
an education certificate from a regulated and recognised educational institution (such as an NVQ, SQA, GCSE, A level or degree certificate)
a rental or purchase agreement for a residential property (signed and dated)
a marriage or civil partnership certificate
a bank, building society or credit union current account card (on which the claimed identity is shown)

4. Exceptional Circumstances

If you do not have access to the above listed ID, you may still be able to attend a visit with advanced permission from the prison. Please contact the prison direct to arrange this. Contact details for prisons are available on the prison information pages

Booking a visit – legal/officials only:

Booking line: 01858 426 727

Monday to Friday, 9am to midday and 1pm to 2pm