HMP Rye Hill

Switchboard: 01788 523300

Worried or concerned about a loved one?

Contact 01788 523300 and choose one of the following options:

Option 1 – Healthcare – this is for healthcare professionals only as we cannot discuss patients over the phone.

Option 2 – to leave a message with Safer Custody who can contact you back to alleviate any concerns.

Safer Custody Helpline: 01788 523300 option 2 to be able to leave a message on the Safer Custody Answerphone which is checked daily.

Visiting

Booking a visit – domestic visits (family and friends):

Contact 01788 523300 option 3 to book a visit with the bookings clerk.

Domestic visitors’ identification:

First visit – one picture ID such as a passport or drivers’ license and one proof of address which is less than three months old such as a bank statement or utilities bill.

Subsequent visits – Picture ID.

Booking a visit – legal/officials only:

Contact 01788 523300 option 3 to book a visit with the bookings clerk.