Quality Accounts
Download the Practice Plus Group Quality Account for 2023-2024
Download the Practice Plus Group Quality Account for 2022-2023
Download the Practice Plus Group Quality Account for 2021-2022
Download the Practice Plus Group Quality Account for 2020-2021
View our Health in Justice specific Quality Account 2020-2021
Please note Practice Plus Group rebranded from Care UK in 2020.
Download the Care UK Quality Account for 2019-2020
Download the Care UK Quality Account for 2018 – 2019
Download the Care UK Equality and Diversity Annual Report for 2018
Download the Care UK Quality Account for 2017 – 2018
Download the Care UK Quality Account for 2016 – 2017
Download the Care UK Quality Account for 2015 – 2016
Download the Care UK Quality Account for 2014 – 2015
Download the Care UK Quality Account for 2013 – 2014
Download the Care UK Health Care Quality Account for 2013
Download the UK Specialist Hospitals Quality Account for 2013
Download the Care UK Quality Account for 2012
Download the Care UK Quality Account for 2011
Gender Pay Gap Reports
We like to be transparent. The following data is presented in accordance with our legal obligations in relation to the Gender Pay Gap Regulations. You can find the same information on the gender pay gap service. Any questions about this report? Please do not hesitate to contact us.
Download the Gender Pay Gap Report for 2024 snapshot – Practice Plus Group, Hospitals Limited
Download the Gender Pay Gap Report for 2024 – Practice Plus Group, Urgent Care Limited
Download the Gender Pay Gap Report for 2023 – Practice Plus Group, Urgent Care Limited
Download the Gender Pay Gap Report for 2023 snapshot – Practice Plus Group, Hospitals Limited
Download the Gender Pay Gap Report for 2023 snapshot – Practice Plus Group, Urgent Care Limited
Download the Gender Pay Gap Report for 2022 – Practice Plus Group, Hospitals Limited
Download the Gender Pay Gap Report for 2022 – Practice Plus Group, Urgent Care Limited
Download the Gender Pay Gap Report for 2022 – Practice Plus Group, Health and Rehabilitation Limited
Download the Gender Pay Gap Report for 2021 – Practice Plus Group, Hospitals Limited
Download the Gender Pay Gap Report for 2021 – Practice Plus Group, Urgent Care Limited
Download the Gender Pay Gap Report for 2021 – Practice Plus Group, Health and Rehabilitation Limited
Please note Practice Plus Group rebranded from Care UK in 2020.
Download the Gender Pay Gap Report for 2020 – Care UK Clinical Services Limited
Download the Gender Pay Gap Report for 2020 – Care UK Urgent Care Limited
Download the Gender Pay Gap Report for 2020 – Health and Rehabilitation Services Limited
Download the Gender Pay Gap Report for 2019 – Care UK Clinical Services Limited
Download the Gender Pay Gap Report for 2019 – Care UK Urgent Care Limited
Download the Gender Pay Gap Report for 2019 – Health and Rehabilitation Services Limited
Download the Gender Pay Gap Report for 2018 – Care UK Clinical Services Limited
Download the Gender Pay Gap Report for 2018 – Care UK Urgent Care Limited
NHS Workforce Race Equality Standard (WRES)
Implementing the Workforce Race Equality Standard (WRES) is a requirement for NHS commissioners and NHS healthcare providers including independent organisations like us. Here are our annual WRES reports. If you have any questions about these reports, do not hesitate to contact us.
Our Modern Slavery Statement
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our policy below reflects our commitment to acting ethically and with integrity in all of our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
Download our Modern Slavery and and human trafficking policy statement
Sexual Safety Charter
The Sexual Safety Charter is a set of ten commitments that Practice Plus Group has adopted. The charter was launched by NHS England and is the first of its kind. Signatories to the charter commit to taking and enforcing a zero-tolerance approach to any unwanted, inappropriate and/or harmful sexual behaviours within the workplace, and to ten core principles and actions to help achieve this.
Freedom to Speak Up
Within Practice Plus Group we are committed to providing outstanding healthcare and safeguarding patients and staff. As part of this commitment we have trained a number of our staff to become Freedom to Speak Up champions, overseen by three Freedom to Speak Up Guardians. Freedom to Speak Up (FTSU), is a national programme which encourages a positive culture where people feel their voices will be heard, and their suggestions acted upon. Evidence clearly indicates that speaking up protects patient safety and improves the lives of workers.
This initiative encourages and empowers staff to challenge anyone, including senior colleagues, who may be putting patients at risk with their behaviour and promotes professional accountability within Practice Plus Group, highlighting any behaviour which undermines a culture of safety.
Elements of the scheme include graded assertiveness training for all staff and a feedback platform to report both positive and negative experiences, all of which equip the teams with the confidence to speak up.
What is speaking up?
It is about speaking up about anything that gets in the way of doing a great job.
Freedom to Speak Up Guardians and Champions support workers to speak up when they feel that they are unable to in other ways.
There are over 1,000 Freedom to Speak Up Guardians in the NHS and independent sector organisations, national bodies and elsewhere.
25,382 cases raised (1 April 2022 to 31 March 2023)
Why speak up?
Speaking up protects patient safety and improves the lives of workers.
When things go wrong, we need to make sure that lessons are learnt and things are improved.
If we think something might go wrong, it’s important that we all feel able to speak up so that potential harm is prevented.
Even when things are good, but could be even better, we should feel able to say something and should expect that our suggestion is listened to and used as an opportunity for improvement.
Freedom to Speak Up is about encouraging a positive culture where people feel they can speak up, their voices will be heard, and their suggestions acted upon.