Patient reviews

Appointments staff exceedingly courteous and helpful getting both my elderly parents booked in for appointments on the same day and directly after each other, for eye surgery.

Very impressed by this team. All appointments ran to time and all staff empathetic, skilful, kind and friendly. Thank you for all the team at [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] who dealt with my hernia surgery yesterday, it was a pleasure to meet you all. Great sense of team work and moral, and all communication and managing of expectations was top notch.

The endoscopy staff at [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] were fantastic and put me at ease straight away. Dr Patel was so nice and what I thought was going to be a horrible experience, wasn’t. Looked after all way through.

Had hip op recently. Big thanks to Mr Flood..Maria..and all the hospital staff they treated me with care ..respect thank you all for being there for me. Would recommended to everyone.

The service was excellent and all the staff were kind and considerate and helpful during my stay. It’s never nice having to have a operation but they made the experience a lot better and I was very impressed.

All the staff were amazing friendly and helpful. They were understanding, reassuring and kind. The receptionist, the dental surgeon and the dental nurse were all fantastic. I can’t thank you enough for how kind you all were.

I had a Partial Knee Replace at this hospital on the NHS. From start to finish my treatment by all was amazing. I cannot praise the care I had enough. The nurses are so friendly and caring. The hospital was very clean. A good choice of food. Highly recommend.

Staff were absolutely fantastic, really felt looked after. I was nervous about my procedure and the staff were reassuring and kind.
Procedure was smooth and painless. Many thanks all!

I recently had a total knee replacement operation at Shepton Mallett hospital, and there are not enough words to describe what an amazing place it is.
Everyone I came into contact with from the beginning of my referral has been so positive. So much care and compassion, I cannot thank you all enough you are all angels.

Had a cystoscope done this morning I could not fault the care and the support from Christopher and the nursing team thank you from an anxious patient.

I found the hospital to be very clean, staff could not be more helpful and Nurses and ward team so caring nothing to much trouble, food first class, would recommend this hospital. Thank you to all the staff.

I had the best experience ever for my hip replacement. Would highly recommend, thank you to all the staff involved throughout

I highly recommend Practice Plus Group! I had eye surgery yesterday and already can see clearly.

I went in for my new hip and was out within 3 days! The aftercare was also brilliant – 10/10!

I just wanted to thank everyone at your urgent treatment centre [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] – the receptionist was lovely, we were seen very quickly despite it being very busy. Thank you again.

I had 2 cataract operations by the same surgeon and she was excellent! Both eyes are now perfect and operations went without a hitch! Aftercare was superb!

This was my 2nd time as an inpatient at Barlborough for knee replacement surgery and in my opinion you couldn’t have this surgery at a better place. It is truly outstanding.

I had a knee replacement in May 2022. I have to say that all of the staff from the consultant, the nursing staff and the entire team were absolutely wonderful.

I had a day case hernia repair yesterday and wish to thank all staff involved. Throughout the experience I felt reassured, fully informed and cared for.

Very polite and helpful staff at all levels. Friendly consultant who explained everything clearly. Extremely efficient x-ray department and choice of treatments.

I visited [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] walk-in centre today and although there were quite a few people already there I was in and out in 15 minutes. They were very efficient and helpful.

Went here as a nervous patient. From the moment I arrived I was made to feel welcome and looked after extremely well. Practice Plus Group staff are just amazing and caring.

October 2020 I had total knee replacement, NHS referral. My experience was excellent…everyone was caring, listening and very professional.

I had a tooth out today which I had been dreading and due to this I was referred to the Devizes Surgical Centre for local anaesthetic. Despite being petrified, my experience was made 100 times better by the wonderful staff and even after having a bit of a panic during the procedure, I was calmed and cared for to such a great extent! Even down to one of the staff members holding my hand and soothing me to calm my breathing. Couldn’t have asked for anything more! Thank you all and especially to to team who helped me, I only remember a couple of names of Al & Toni, but the whole team were more than amazing!

Best dentist I’ve ever been to ! Had to have 2 teeth removed this week ! A very professional team took care of everything!

I would recommend Practice Plus Group and would use them again if I need to. So, so grateful to all of them.

A big thank you to Practice Plus Southampton. I had my Total Hip Replacement on 1st February 23. Everybody was so caring and kind. Home the next day. Thank you again to Mr Khan and team.

Well organised from start to finish. Staff so friendly & reassuring. Excellent facilities & a really personal service provided.

The staff were so friendly & put me at ease. Lovely clean hospital.