Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

staff speaking to a patient

What our patients are saying

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen Hardy knee replacement patient

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee replacement patient testimonial, Plymouth, Emma Beadman

Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Showing 1 to 17 of 17 items

Knee replacement surgery, Plymouth – a very positive experience

I had the pleasure of having my first partial knee replacement performed my Mr Miller on Wednesday. A very positive experience. I am due to have second one done as soon as is possible. I was a little anxious about the op but have no qualms about having the next one done. Everyone was brilliant, and I mean, everyone. I was taken care of, fed well and given great advice. I know I am only a couple of days post op but I am able to move about far easier than expected. Thank you for the experience.
by Sheila Hall, Google

Knee replacement surgery, Plymouth – 10 stars

10 stars. Arrived 1st October, terrified, had left knee replacement on the 2nd. Courtesy of Mr Roman Miller & his amazing team. I was the “drama queen!” In room no4. Today a week later, I’ve made my own breakfast, coffee’s and carried them, had a shower, dressed by myself, tidied up a bit and I’ve put the washing on. Can’t thank you all enough, even miss some of you. Don’t know why you all made such a fuss. Swelling and bruising going down already. I apologise as I can’t remember all your names but I want to thank you all for caring enough to listen to me and make time for me, great team you have there. Julie xxxxx

by Nanny Looe Rogers, Facebook

Knee replacement surgery, Plymouth – the whole experience has been positive

I had a full knee replacement on 19th February 2019, that’s two days ago. I came home yesterday, that’s the day after the surgery, and after receiving the very best care and treatment from every single member of staff I came into contact with. The whole experience has been positive and I would not hesitate to recommend Practice Plus Group Hospital, Plymouth (formerly Peninsula NHS Treatment Centre) to anyone looking for excellent treatment and care. I would certainly request any other treatment that I may require in the future to be undertaken there. In fact I will be back next week to fulfil the physiotherapy programme that will ensure that my knee replacement will be as good as it can possibly be. It’s partly thanks to Adam one of the physiotherapists that I was able to be able to come home as soon as I did. Grateful thanks to Mr Wudecki and all concerned.

by Jacquie Gunn, Google

Knee replacement surgery, Plymouth – everyone was amazing

I had a left total knee replacement on 10/07/24 patient would like to thank everyone involved in the surgery. Everyone was amazing, the attention and care given was outstanding. From reception onwards, I would like to thank the surgeon Waqar Jan and the nurses on the ward. Nothing was too much trouble for them, they’re a credit to the hospital.

by Shirley Targett

Knee replacement surgery, Plymouth – wonderful surgeon

I had a left total knee replacement on 06/03/24 and would like to express my gratitude to the wonderful surgeon Waqar Jan and his amazing team after having my knee replacement. I am delighted with the results, the care I received was first class from everyone. Thank you to everyone

by Carole Lean

Knee replacement surgery, Plymouth – I’m now pain free

I had a left total knee replacement on 15/04/24 and would like to say thank you for the treatment I received at your lovely hospital. I had been unable to walk without crutches for 14 months, I’m now pain free. My surgeon, Waqar Jan, & the team have given me my life back. I was able to walk my daughter down the aisle at her wedding 4 1/2 weeks after the operation and would like to thank everyone for making this a reality. I’d also like to thank the nurses & staff on the ward who were brilliant, nothing was too much trouble.

by Desmond Libby

Knee replacement surgery, Plymouth – impressed with everything

I had a left total knee replacement on 03rd May 2024. I would like to thank the surgeon, Waqar Jan, and all the staff at the hospital who have been so kind. I was impressed with everything at the hospital. I would like to thank especially the SP team for their lovely card & Lavender seeds. My goal is to make my sisters 90th Birthday in Surrey which I’m really looking forward to with the help of physio and doing my exercises.

by Jennifer Gill

Knee surgery, Plymouth – excellent care before, during and after

I was in yesterday to have Arthroscopy, medial meniscus partial resection & abrasion chondroplasty knee! I had the most amazing experience watching the operation on the monitor during surgery. Excellent care before, during and after surgery. I would like to thank consultant surgeon Mr. Tomasz Wudecki and his top top team, Nikki in recovery and Katie for looking after me.
by Paul Bloom, Facebook

Knee replacement surgery, Plymouth – outstanding service

My mum had a knee replacement carried out by Mr Wudecki on Wednesday and was discharged home on Thursday. Prior to the op, James Potter was absolutely fabulous in going above and beyond. He is such a kind, caring man and an expert at what he does. We are very grateful for all that he did. All theatre staff were brilliant, especially the lovely Assistant Anaesthetist, Emma. My mum couldn’t believe how relaxed she felt before and during the surgery as she was falling asleep. She described it as a really positive, relaxed experience and isn’t worried about having her other knee surgery. The staff on the ward were outstanding: domestic staff, catering staff, HCA’s, Nurses, Physiotherapists, Doctors, Pharmacists…everyone!! They provided a very calm, relaxed atmosphere which is so important when you or someone you love is having surgery. Staff were very attentive and nothing was ever too much trouble. My mum enjoyed the food and there was always plenty on offer. My mum felt so, so well looked after. She was sent home with all of the support she might need, given all of the necessary contact details and informed of the next steps. Shout out to HCA Robyn who was like a lovely ray of sunshine! Practice Plus Group Hospital, Plymouth provided an outstanding service and enabled my mum to have a very positive knee replacement experience. A big, big thank you to Mr Wudecki, and everyone else involved in my mum’s care, we are so grateful for all that you did.

by Sam C., Google

Knee replacement surgery, Plymouth – like being at home

I had a knee replacement. What can I say about the people that work there. They were all brilliant, nothing was to much trouble, from the catering staff to Mr Brown the surgeon. I would recommend to have your surgery here. It’s more like being at home then in hospital.

by Mandy Harwood, Google

Total knee replacement surgery, Plymouth – couldn’t rate them higher

Had TKR in April. Am now in week 7 and everything seems to be going really well. I saw Mr James Brown this week and he said he was happy with the way it’s going. The whole experience has been great from the pre op assessment, the in patient experience and the follow up. The information was thorough, professional and relaxed. Everyone involved made me feel safe and well looked after. I couldn’t rate them higher. Thank you everyone.

by Pat Tysoe, Google

Knee replacement, Plymouth – absolutely brilliant

Absolutely brilliant experience for my wife who recently underwent knee replacement surgery. From diagnosis to surgery and nursing care, the staff have been exceptional throughout

by Neil Palmer, Google

Knee replacement, Plymouth – quality of care and staff exceptional

Having a recent full knee replacement, I found the facilities, quality of care and staff exceptional. They all made you feel welcome and the treatment was more than I could wish for. Even down to the staff who made you feel at home. My anxieties were soon passing. The hygiene was excellent and the food, well I may have put on a little. All very fresh and too tasty for me to refuse. I’m so glad I came here and not Nuffield or Derriford. Even had a follow up call once home to check I was OK. Excellent.

by Truadi Burgess, Google

Knee replacement, Plymouth – amazing

Just had a right knee replacement. The nurses are amazing. 20 out of 10. Everyone very helpful, patient and kind!

by Jane Phillips, Google

Knee replacement, Plymouth – brilliant

Had a knee replacement and can’t praise this place enough. Was made to feel welcome from the time I entered to the time I left. Nurses and surgeons were brilliant would certainly recommend.

by Diana Jarvis, Google

Knee replacement, Plymouth – wonderful people

Just returned home from a full knee replacement surgery done by consultant Tomasz Wudeki and his surgical team, who were all wonderful people. I would also like to thank all the other care staff, every single person that I came across were very kind and friendly, they obviously love their job. I can’t find the words to describe how grateful I am to every person at practice plus

by Dave Ackrell, Google

Knee surgery, Plymouth – leading an active life once again

Thanks for performing total knee replacement on me. Due to your excellent skills I am improving daily and leading an active life once again!

by Chris Roberts

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.