Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

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What our patients are saying

patient-testimonial-hip-replacement-mel-baddlick

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen's patient testimonial – Wellsoon private knee replacement surgery at Practice Plus Group Hospital, Barlborough

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee surgery patient testimonial Plymouth Emma Beadman

Emma Beadman, Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Showing 1 to 35 of 35 items

Hip replacement surgery, Plymouth – attentive, friendly and professional

I had a total hip replacement at the end of September. The whole team were fantastic, the nursing staff are very attentive, friendly and professional. A special thank you to the ladies that serve and make the food, the quality is excellent and they are so helpful. Also I would like to thank Mr Miller my surgeon, such a skilled man and nice with it.
by Martin Greenhalgh, Google

Knee replacement surgery, Plymouth – a very positive experience

I had the pleasure of having my first partial knee replacement performed my Mr Miller on Wednesday. A very positive experience. I am due to have second one done as soon as is possible. I was a little anxious about the op but have no qualms about having the next one done. Everyone was brilliant, and I mean, everyone. I was taken care of, fed well and given great advice. I know I am only a couple of days post op but I am able to move about far easier than expected. Thank you for the experience.

by Sheila Hall, Google

Knee replacement surgery, Plymouth – 10 stars

10 stars. Arrived 1st October, terrified, had left knee replacement on the 2nd. Courtesy of Mr Roman Miller & his amazing team. I was the “drama queen!” In room no4. Today a week later, I’ve made my own breakfast, coffee’s and carried them, had a shower, dressed by myself, tidied up a bit and I’ve put the washing on. Can’t thank you all enough, even miss some of you. Don’t know why you all made such a fuss. Swelling and bruising going down already. I apologise as I can’t remember all your names but I want to thank you all for caring enough to listen to me and make time for me, great team you have there. Julie xxxxx

by Nanny Looe Rogers, Facebook

Hip replacement surgery, Plymouth – considerate and very helpful

I had a hip replacement 18/4/19. From the surgeon (Roman Miller) and his team and all the staff on Ward 5 the stay was like having a 3 day break. All were considerate and very helpful. Thank you all. I know these sentiments are shared by a fellow patient Trevor Smith, as we talked about it on the ward.
by David Woodman, Facebook

Hip replacement surgery, Plymouth – thanks for making my life whole again

I have just had a total left hip replacement done by Thomas Wudecki. Well what can I say but a great many thanks for making my life whole again. Went in on 28-8-18 and came home 29-8-18 and no pain. I cannot thank all the staff enough from first contact to leaving. Many many thanks
by Trevor Graham, Facebook

Knee replacement surgery, Plymouth – the whole experience has been positive

I had a full knee replacement on 19th February 2019, that’s two days ago. I came home yesterday, that’s the day after the surgery, and after receiving the very best care and treatment from every single member of staff I came into contact with. The whole experience has been positive and I would not hesitate to recommend Practice Plus Group Hospital, Plymouth (formerly Peninsula NHS Treatment Centre) to anyone looking for excellent treatment and care. I would certainly request any other treatment that I may require in the future to be undertaken there. In fact I will be back next week to fulfil the physiotherapy programme that will ensure that my knee replacement will be as good as it can possibly be. It’s partly thanks to Adam one of the physiotherapists that I was able to be able to come home as soon as I did. Grateful thanks to Mr Wudecki and all concerned.
by Jacquie Gunn, Google

Hip replacement surgery, Plymouth – highly professional

I very recently had a total left hip replacement and have previously had my right hip replaced here too. The care is second to none and there is an air of calm, friendly, warm efficiency within the hospital. I feel extremely fortunate to have had access to this hospital, to Mr Wudecki and his Team and to the wonderful, caring nursing and physio team. The process from the very beginning to the end was highly professional. My sincere thanks to you all.

by Debbie Cope, Google

Knee replacement surgery, Plymouth – everyone was amazing

I had a left total knee replacement on 10/07/24 patient would like to thank everyone involved in the surgery. Everyone was amazing, the attention and care given was outstanding. From reception onwards, I would like to thank the surgeon Waqar Jan and the nurses on the ward. Nothing was too much trouble for them, they’re a credit to the hospital.

by Shirley Targett

Knee replacement surgery, Plymouth – wonderful surgeon

I had a left total knee replacement on 06/03/24 and would like to express my gratitude to the wonderful surgeon Waqar Jan and his amazing team after having my knee replacement. I am delighted with the results, the care I received was first class from everyone. Thank you to everyone

by Carole Lean

Hip replacement surgery, Plymouth – my confidence is building every day

I had a right hip replacement on 21/05/24 and would like to say thank you to my consultant Waqar Jan and all the staff surgical nursing and administration 8 weeks on. I was less daunted having the surgery with all the information that was given and the physio exercise programme. To have an emergency contact number was reassuring. I’m continuing with my recovery & my confidence is building every day, I really appreciate having improved mobility, no pain & a fully functioning hip.

by Shirley Mumby

Knee replacement surgery, Plymouth – I’m now pain free

I had a left total knee replacement on 15/04/24 and would like to say thank you for the treatment I received at your lovely hospital. I had been unable to walk without crutches for 14 months, I’m now pain free. My surgeon, Waqar Jan, & the team have given me my life back. I was able to walk my daughter down the aisle at her wedding 4 1/2 weeks after the operation and would like to thank everyone for making this a reality. I’d also like to thank the nurses & staff on the ward who were brilliant, nothing was too much trouble.

by Desmond Libby

Knee replacement surgery, Plymouth – impressed with everything

I had a left total knee replacement on 03rd May 2024. I would like to thank the surgeon, Waqar Jan, and all the staff at the hospital who have been so kind. I was impressed with everything at the hospital. I would like to thank especially the SP team for their lovely card & Lavender seeds. My goal is to make my sisters 90th Birthday in Surrey which I’m really looking forward to with the help of physio and doing my exercises.

by Jennifer Gill

Knee surgery, Plymouth – excellent care before, during and after

I was in yesterday to have Arthroscopy, medial meniscus partial resection & abrasion chondroplasty knee! I had the most amazing experience watching the operation on the monitor during surgery. Excellent care before, during and after surgery. I would like to thank consultant surgeon Mr. Tomasz Wudecki and his top top team, Nikki in recovery and Katie for looking after me.
by Paul Bloom, Facebook

Knee replacement surgery, Plymouth – outstanding service

My mum had a knee replacement carried out by Mr Wudecki on Wednesday and was discharged home on Thursday. Prior to the op, James Potter was absolutely fabulous in going above and beyond. He is such a kind, caring man and an expert at what he does. We are very grateful for all that he did. All theatre staff were brilliant, especially the lovely Assistant Anaesthetist, Emma. My mum couldn’t believe how relaxed she felt before and during the surgery as she was falling asleep. She described it as a really positive, relaxed experience and isn’t worried about having her other knee surgery. The staff on the ward were outstanding: domestic staff, catering staff, HCA’s, Nurses, Physiotherapists, Doctors, Pharmacists…everyone!! They provided a very calm, relaxed atmosphere which is so important when you or someone you love is having surgery. Staff were very attentive and nothing was ever too much trouble. My mum enjoyed the food and there was always plenty on offer. My mum felt so, so well looked after. She was sent home with all of the support she might need, given all of the necessary contact details and informed of the next steps. Shout out to HCA Robyn who was like a lovely ray of sunshine! Practice Plus Group Hospital, Plymouth provided an outstanding service and enabled my mum to have a very positive knee replacement experience. A big, big thank you to Mr Wudecki, and everyone else involved in my mum’s care, we are so grateful for all that you did.
by Sam C., Google

Knee replacement surgery, Plymouth – like being at home

I had a knee replacement. What can I say about the people that work there. They were all brilliant, nothing was to much trouble, from the catering staff to Mr Brown the surgeon. I would recommend to have your surgery here. It’s more like being at home then in hospital.

by Mandy Harwood, Google

Ankle fusion surgery, Plymouth – the absolute best

The absolute best. I was happy to have Mr James Brown perform an ankle fusion on me for the second time and it was all so kind, professional and caring. I’ve had surgeries in California and North Carolina in the past and nothing touches the genuine care and can do professionalism of Mr Brown and his team.

Thank you to the team in the overnight ward. Lovely people and so attentive.

Than you all for taking care of me. David Saunders

by David Saunders, Google

Total knee replacement surgery, Plymouth – couldn’t rate them higher

Had TKR in April. Am now in week 7 and everything seems to be going really well. I saw Mr James Brown this week and he said he was happy with the way it’s going. The whole experience has been great from the pre op assessment, the in patient experience and the follow up. The information was thorough, professional and relaxed. Everyone involved made me feel safe and well looked after. I couldn’t rate them higher. Thank you everyone.

by Pat Tysoe, Google

Knee replacement, Plymouth – absolutely brilliant

Absolutely brilliant experience for my wife who recently underwent knee replacement surgery. From diagnosis to surgery and nursing care, the staff have been exceptional throughout

by Neil Palmer, Google

Knee replacement, Plymouth – amazing

Just had a right knee replacement. The nurses are amazing. 20 out of 10. Everyone very helpful, patient and kind!

by Jane Phillips, Google

Knee replacement, Plymouth – brilliant

Had a knee replacement and can’t praise this place enough. Was made to feel welcome from the time I entered to the time I left. Nurses and surgeons were brilliant would certainly recommend.

by Diana Jarvis, Google

Knee replacement, Plymouth – quality of care and staff exceptional

Having a recent full knee replacement, I found the facilities, quality of care and staff exceptional. They all made you feel welcome and the treatment was more than I could wish for. Even down to the staff who made you feel at home. My anxieties were soon passing. The hygiene was excellent and the food, well I may have put on a little. All very fresh and too tasty for me to refuse. I’m so glad I came here and not Nuffield or Derriford. Even had a follow up call once home to check I was OK. Excellent.

by Truadi Burgess, Google

Knee replacement, Plymouth – wonderful people

Just returned home from a full knee replacement surgery done by consultant Tomasz Wudeki and his surgical team, who were all wonderful people. I would also like to thank all the other care staff, every single person that I came across were very kind and friendly, they obviously love their job. I can’t find the words to describe how grateful I am to every person at practice plus

by Dave Ackrell, Google

Hip replacement, Plymouth – excellent

My Brother, Andrew has just had a left hip replacement. From start through to the discharge I have to say has been excellent. Such a calm atmosphere, friendly and helpful staff, it makes a huge difference at a very stressful time. Our grateful thanks to everyone.

by Paul Lower, Google

Plymouth – wonderful care

Thank you so much for your wonderful care while I was with you. You were all so kind and gentle, patient and good-tempered. I cannot thank you enough for getting me through a difficult fortnight. There are too many to name, but I’ll never forget you. Everyone who gave me expert treatment, kind words and delicious food. Thank you.
by Pat Holness, Thank you card

Hip replacement, Plymouth – impressed with everyone and everything

I would just like to say that I was impressed with everything and everyone. From the moment I enquired about private treatment. I felt totally welcomed and put at ease by everyone with whom I came into contact. Whatever the art they played in my treatment. Practice Plus Group Hospital, Plymouth was recommended to me, as was Mr Miller. Not only will I pass on that recommendation, but I will have no hesitation in returning at some time for my second hip replacement. Thank you.
by Gillian Camp, Thank you card

Gallbladder surgery, Plymouth – kindness and efficiency

Thank you all so much for your kindness and efficiency, caring for me with my recent operation for gall bladder removal, I and my family so appreciate your hard work!

by Hilda Putt

Foot surgery, Plymouth – surgery has been completely transformative

Dear Mr Brown, it is almost a year since you performed surgery on my second foot. The first operation being four years prior. I just wanted to write to say a huge thank you to you and all your wonderful team. Surgery has been completely transformative. My life returned to a much healthier lifestyle, long walks, gardening without pain and so much more fun! Thank you so much.

by Anne Hobbs, Thank you card

Knee surgery, Plymouth – leading an active life once again

Thanks for performing total knee replacement on me. Due to your excellent skills I am improving daily and leading an active life once again!

by Chris Roberts

Hip surgery, Plymouth – at long last I am out of pain

Thank you very much for my TWO successful hip operations at long last I am out of pain and recovering well. Many thanks to you and all your staff. Best wishes.

by Brenda Sutton, Thank you card

Plymouth – thank you for taking care of me

Thank you for taking such good care of me on 23rd November and putting me at ease.

by Carol Downing, Thank you card

Above and beyond

Big shout out to Practice Plus Group Plymouth who went above and beyond to make my day case visit today as comfortable as possible, from the day case nurses to all the theatre staff. Special mention to Carly, Cathy, Amy and Elaine(?) nothing was too much trouble!

by Sue Bentley, Twitter

Hip surgery – tremendous skill, diligence and care

Tremendous skill, diligence and care at this hospital. They deserve their reputation as one of the best facilities in the UK for hip and knee replacements.

by Ian Keys, Google

Hip surgery – best experience ever for my hip replacement

I had the best experience ever for my hip replacement. Would highly recommend, thank you to all the staff involved throughout

by Franca

Cataract surgery, Plymouth – fabulous practice

I had 2 cataract operations by the same surgeon and she was excellent! Both eyes are now perfect and operations went without a hitch! Aftercare was superb!

by Anonymous, Plymouth

Diagnostic imaging – brilliant in every respect

Very polite and helpful staff at all levels. Friendly consultant who explained everything clearly. Extremely efficient x-ray department and choice of treatments.

by Ann Sturtridge

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.