Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

staff speaking to a patient

What our patients are saying

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen Hardy knee replacement patient

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee replacement patient testimonial, Plymouth, Emma Beadman

Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Showing 1 to 9 of 9 items

Knee surgery, Emersons Green – great surgeon

He truly is a great surgeon cannot praise him enough or thank him enough for the surgery on my knee, thank you Mr Dehne xx
by Lesley Cockerill, Facebook

Dupuytren’s contracture release, Emersons Green – staff were excellent

I had an operation for Dupuytren’s contracture on my little finger. The surgeon Kenan Dehne did a brilliant job with no nerve damage and my recovery was very quick. All the staff were excellent through the whole process too.

by Simon Presto, Google

Hernia repair surgery, Emersons Green – recommend this hospital 100%

At age 65 and having my first major surgery (in my mind) in my life was referred to Emersons Green for an inguinal hernia repair. Staff at assessment were very reassuring and professional, especially Ms Paula Sabino dos Santos, my surgeon who explained everything perfectly. On the day of surgery Wed’s 12th September reception staff very friendly and efficient. Pre and post op’ was looked after by Ms Amparo Herrero-Canovas – absolutely lovely and caring, nothing was too much trouble for her. Cannot fault hospital or staff, they couldn’t have done anymore to make me feel more calm or comfortable. Would recommend this hospital 100%. Many thanks to all concerned.

by Michael Wilson, Google

Hernia repair surgery, Emersons Green – no hesitation in returning

I developed a groin hernia in June 2022 wich caused a considerable amount of discomfort, the NHS waiting time for a repair was up to 18 months so decided to go as a fee paying patient. Practice Plus Group Hospital, Plymouth did not do general surgery so advised me to attend Practice Plus Group Hospital, Emerson’s Green, Bristol. I then met consultant surgeon Paula Sabino Dos Santos who immediately put me at ease and spoke in the language I understood and was very thorough I was very confident and happy with her particularly as she was happy to perform the surgery herself, on the day of surgery I met Paula to make sure I was ok and happy to go ahead so went for surgery and all seemed to go well, came round in recovery and was greeted with a very attentive Nurse Urszula who was wonderful and did not seem to leave my side until discharge overall the whole nursing team were wonderful, I would have no hesitation in returning or recommending the services, and a special thanks to Paula and Urszula.

by Neil Fisher, Google

Knee replacement, Emersons Green – excellent care throughout

I had a uni-knee replacement operation on 20th February and six weeks later I am very pleased with it. I had excellent care throughout my stay and everything matched or exceeded my expectations. Although paying for it myself was daunting I am glad I had the op and the certainty of a set fee made it less worrying. I would recommend Practice Plus at Emersons Green to anyone else who can afford not to wait for an NHS operation.
by Amanda May, Google

Emersons Green – excellent hospital

Excellent hospital

by Andrena Williams , Google

Emersons Green – truly wonderful

I had an op today in Emerson Green and wanted to say how well I was looked after and cared for. Truly wonderful. Thank you

by Laura Steer – Emersons Green Hospital, Twitter

Emersons Green – incredibly slick and super friendly

Despite the most huge system demand, strikes and winter pressures the NHS still carries on, so grateful to Practice Plus Group for looking after me yesterday. You were incredibly slick, super friendly and got the job done!

by Joanna Masters, Twitter

Knee surgery, Emersons Green – friendly and highly professional

October 2020 I had total knee replacement, NHS referral. My experience was excellent…everyone was caring, listening and very professional.

by Anonymous

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.