Knee replacement surgery, Barlborough – cheerfulness, care, empathy
Thank you to Mr Lovasz and Ward M. Firstly I would like to show my appreciation for my competent diagnosis and subsequent surgery on 3/1/20 from Mr Lovasz. The treatment I received from all the nursing teams (including Gemma, Kelly and all of the team on the ward I was on) who were on duty day and night. Right through to the x-ray team; the porters, catering team and cleaning staff who worked hard as a team to show me cheerfulness, care, empathy, clear communication and concern whilst I was in hospital; the process from the hospital’s administration team (Bethany and Mandy) at the beginning of my referral, right through to physiotherapy team (Elizabeth, Orville, Lawrence and the rest of the physio team) after having a full knee replacement was greatly appreciated.
Professionalism was shown by the nursing, surgery, anaesthetic and physiotherapy teams who were exemplary. I am full of admiration for the NHS’ hard-working teams who work at this hospital, they really do deserve appreciation, praise and more. The authority should be really proud of the NHS teams who work in this hospital. In a time when the NHS is being criticised I feel the time is right to express to you my heartfelt thanks for the dedication, efficiency and humanitarian way that all the staff of Barlborough Treatment Centre dealt with me.