Welcome to Wellsoon

If you have private medical insurance, choose Wellsoon to access your treatment

  • Surgery in just 4 to 6 weeks*
  • Specialist surgeons
  • Experts in hips, knees, eyes, hernias and more
  • Over 5,000 treatments carried out last month
Book a consultation now Call 0330 818 8945
Wellsoon logo and illustration of a man cooking
Wellsoon logo and illustration of a man cooking
Google-ratings-badge-Oct-2

Use Wellsoon to access treatment through your private medical insurance

Call your insurer

Make sure you have your insurance membership number handy! Once on the phone with your insurer, it’s a good idea to check whether your policy covers the treatment you need. Let them know you would like to receive treatment with Practice Plus Group.

If you need a referral, your insurer may be able to help. If you don’t need one, your insurer will give you a pre-authorisation number. Keep this handy; you’ll need it to book an initial consultation with one of our specialists.

step2

Choose your consultant

Your insurer will give you a list of our expert consultants that are registered with them. You’ll need to choose which you’d like to see for your initial consultation.

We appreciate this is a big decision, so more information about our consultants, their specialities, and experience is available on our dedicated Consultants page.

Book your consultation

Get in touch with our friendly Wellsoon Private Patient Advisors on 0330 173 7081, or use the quick form to get booked in with your chosen consultant. Be sure to have your policy number and pre-authorisation number to hand.

If you have any questions about your treatment or consultant, our friendly team will be happy to chat!

5,000+

Thumbs-up icon

treatments carried out last month

Outstanding

Star icon

or 'Good' ratings by CQC

100%

Checkmark

clean record for hospital acquired infections

99%

Thumbs-up icon

of patients recommend Practice Plus Group

Access private medical insurance treatment through Wellsoon

Whether you have your own private medical insurance or are covered through your employer, you can access swift, hassle-free treatment at any one of our network of hospitals in England. And that’s all thanks to our Wellsoon service.

Use your health insurance to get treated with us. Feel better faster and get back to doing what you love sooner.

We call it the ‘Wellsoon’ effect!

What is Wellsoon?

Wellsoon is the private, patient-centred service offered by Practice Plus Group. It provides swift access to treatment, helping you to get back to doing what you love as quickly as possible. You can access a wide range of treatments through our Wellsoon service if you have health insurance or if you are paying for your own treatment.

If you have private medical insurance – whether you’re covered privately or through your employer – our Wellsoon service from Practice Plus Group is dedicated to high-quality healthcare, combined with the expertise of our consultants, aims to bring a little pain-free sunshine back to your everyday life.

What’s included with the Wellsoon service?

  • Consultation within 1 to 2 weeks. This includes: a consultation with one of our leading surgeons, an x-ray (if necessary), any blood tests required, and swabs (if needed).
  • Fast access to treatment – within 4 to 6 weeks
  • An expert surgeon, of your choice, leading your care.
  • A hospital of your choice – we have a network of hospitals to choose from.
  • A private healthcare co-ordinator assigned to you, personally, who will be there to answer questions and support you through your healthcare journey.

How do I access the Wellsoon service via private surgery insurance?

Wellsoon is available to patients with healthcare insurance. This means if you’re covered privately or through your employer, you’ll have access to the full range of Wellsoon treatments.

Book your initial consultation today to get started!

Explore the benefits of accessing private healthcare through Practice Plus Group.

No credit cards, no hassle

That’s right, we won’t ask for your credit card when you arrive for treatment. So, you can concentrate on the important stuff, like getting better!

Commitment to transparency

This is all part of our commitment to transparency with our private surgery costs. There are no hidden costs or catches, and your excess is covered up to £100 every time you need treatment with us.

Choose your own consultant

One of the principal benefits of having your healthcare privately is the ability to choose which consultant carries out your treatment. Find an expert consultant on our dedicated page to see more information.

Approved by insurers

If you are insured through your company or privately insured, you can get referred to Practice Plus Group. *Health insurance providers must be on our list of approved insurers – contact your insurance provider to pre-authorise your treatment today. You can find details on how to contact approved insurers directly below:

AVIVA
AXA
Freedom
The Exeter
Bupa insurer

Wellsoon insured surgery – watch our TV advert!

1 1
Knee replacement patient testimonial, Plymouth, Emma Beadman

Knee replacement surgery: Emma's patient testimonial | Practice Plus Group Hospital, Plymouth

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Knee replacement surgery: Mel's patient testimonial | Practice Plus Group Hospital, Plymouth

1 2

Our locations

How to use health insurance for surgery FAQs

Not yet found the information you’re looking for? Our dedicated health insurance FAQs can help.

What is private medical insurance?

Also called PMI, private medical insurance is a policy or plan that helps to cover the financial side of medical treatment. The insurance is designed to cover people in the event they develop or contract a range of different diseases and conditions. One of the main benefits of this specialist insurance is the peace of mind it provides.

Can I get health insurance before surgery?

Yes. However, your insurance won’t cover pre-existing conditions i.e. conditions that developed before taking out the policy. Health insurance for elderly parents is also available but please be aware it’s likely the older the patient, the higher the premiums will be.

Does my health insurance cover surgery costs?

Yes, however, if you were sensing a ‘but’, you’d be correct. Policies will differ provider-to-provider with regards to level of cover. You should check your policy to see if surgery costs are covered.

Which insurance brokers do you work with?

At Practice Plus Group, we work with the following insurance providers:

– Aviva
– AXA Health
– Freedom Health Insurance
– The Exeter
– General and Medical
– Healix Health Services
– Vitality
– WPA
– Bupa
– Aetna
– Alliance Healthcare
– Cigna Healthcare
– Allianz
– National Police Healthcare Scheme

What is the average cost of surgery with insurance?

This depends entirely on the type of surgery needed. For example, cataract surgery costs just £1,995 per eye, whereas the price of knee revision surgery is £20,199.

How do I make a claim?

First, you’ll likely need a GP referral to access healthcare with Practice Plus Group. You’ll need to ensure the referral contains the treatment you need and the hospital of your choice.

Once you have this, you’ll need to call your insurance provider. Make sure you have your insurance number and the GP’s referral details to-hand. Your insurance provider will confirm whether your treatment is covered by your policy or not. If it is, you’ll be able to proceed with an initial consultation.

How does the payment process work?

A price is agreed by the approved insurer before the patient’s initial consultation. This is based on the GP referral and a price agreed with Practice Plus Group.

What do I need to do before surgery?

If you’re accessing healthcare via private medical insurance, the main thing you’re likely to need is a GP referral. This will include the type of treatment you need along with the hospital where you wish to have it.

Other pre-surgery considerations include getting yourself physically and mentally prepared, making travel arrangements, and giving up health-damaging habits such as smoking or drinking alcohol to excess.

How much excess will I pay?

This depends on your health insurance policy provider and the level of cover you have. Check with your insurance provider for more details about your specific policy.

Does insurance cover cataract surgery?

Yes, insurance for cataract surgery is available. If you have an active health insurance policy, you’ll need to check whether cataract surgery is a condition that’s covered.

Does health insurance cover knee surgery?

Yes, insurance that covers knee surgery is available. If you have an active health insurance policy, you’ll need to check whether treatment for knee procedures are covered.

Related resources and articles

Visit knowledge hub