As of 1st April 2025, we will be having a 5% price increase. All appointments booked on or before 31st March 2025 will be honoured at our current prices, even if your surgery is booked after 1st April.
Having your treatment with us is as easy as 1, 2, 3. Find out how you can get referred and make the first steps to getting your life back.
Step 1 – Speak to your GP
If you and your GP have decided that you need surgery, always remember that you have the right to choose where to receive your treatment. Whether you are an NHS patient or a private self-pay patient, Practice Plus Group hospitals can accept referrals from any eligible patient* in need of the treatments we offer, regardless of where you live in the UK, even if you have an existing health condition as long as it’s safe for us to treat you. Visit our Patient Choice pages for more information on your right to choose your hospital.
Talk to your GP about the options, and do some research to help you make the right choice for your needs. Consider things like how long you will have to wait for treatment at each hospital, what their clinical outcomes and infection rates are like and how the Care Quality Commission has rated the service. Read our Access policies here.
If you have already been referred somewhere, but change your mind about where you’d like to go, you can still exercise your right to choose. Just tell your GP that you would like a new referral to another hospital.
*patients must meet Practice Plus Group eligibility criteria and be ordinarily resident in the UK. Eligibility is checked by your GP.
Step 2 – Referral received and accepted
Once we have received your GP’s referral we’ll be in touch with you to arrange your outpatient assessment.
We want to make sure you are fully informed and assessed before your treatment takes place, so the first stage of your treatment will be a visit to the hospital for an outpatient assessment. You’ll meet the consultant who will perform your treatment, and this is a great opportunity to ask any questions – you may even want to write these down ahead of your appointment.
We’ll complete any pre-treatment tests then and there, to save you making multiple trips, and talk you through what your treatment will involve. Your consultant and other members of the outpatient clinic team will explain any special preparations you may need to make before you come back.
Your surgical appointment is typically a few weeks after your outpatient assessment.
Step 3 – Treatment and recovery
Your surgery will be carried out and you will be given plenty of aftercare support to ensure you recover as quickly and effectively as possible. You’ll be able to call our helpline with any post-treatment concerns you may have, and we will communicate with your GP throughout the process, ensuring that they receive a comprehensive discharge notice and are ready to assist your recovery.
Colonoscopy, Ilford – The nurses were angels from heaven
The nurses were angels from heaven, guiding me with gentle hands and reassuring smiles, turning a daunting experience into one of comfort and care. Thank you for making my colonoscopy a smooth experience.
by Rasif Khandoker, Google
General surgery, Gillingham – I felt really happy
I came to this centre and was worried because I read some of the reviews but what a surprise, from the moment I came in to the moment I left I felt really happy with the service, the staff were incredible, a lovely lady called Otis was super friendly and Dr Mohammed and his staff were really lovely and put my nerves at ease straight away. The place is super clean and I really have no complaints whatsoever.
My husband recently had a procedure at Practice Plus and the care he received was above our expectations, great professional and kind service from everyone, a huge thanks to Mr Borley and his team.
by Suzanne Gosney, Google
Physiotherapy Buckinghamshire – very happy!
On time quick and informative with a clear explanation of the issue and a plan to get back to good health. Quick access to follow up in 3-4 weeks if the exercises don’t help without needing to go back to hoops to see the same consultant. Very happy!
by Anon, Website review
Physiotherapy Buckinghamshire – very impressed and happy with my experience
The physiotherapist explained to me the reasons why l was having painful neck. She further suggested and demonstrated what l needed to do in order to improve the situation. She forwarded a series of exercises to my email so that l know precisely what to do. I was very impressed and happy with my experience.
by Anon, Website review
Ultrasound Buckinghamshire – atmosphere calm
Atmosphere calm, building clean and fresh, toilets clean, but mostly because the member of staff who did my ultrasound was very pleasant and helpful and explained what she was seeing.
by Anon, Website review
Ultrasound Buckinghamshire – pleasant and professional, no hesitation recommending this centre
Was able to book a time that worked for me after finishing work on a Saturday afternoon. Receptionist was pleasant and professional, was seen at the agreed appointment time, the ultrasound operative was also pleasant and professional and fully explained what he was doing, would have no hesitation recommending this centre.
by Anon, Website review
Hip surgery, Southampton – great from start to finish
Great from start to finish the surgeon that did my hip op was Mr Flood great job the anaesthetist was Rachel she was brilliant to all the day staff and night staff you were all great which made my stay here brilliant.
by Derek Nuttall, Facebook
Foot and ankle surgery, Shepton Mallet – I am indebted to you all
I needed some corrective surgery on my foot which I was initially told would be not be available on the NHS. However, I had a successful referral from OASIS and the whole experience has been trouble free. Appointments all delivered on time with super friendly staff. I had my operation yesterday at Shepton Mallet and the theatre team were just fantastic (at the age of 65 this was my first experience of a medical theatre). Special thanks to Mr Lattouf, Cosmo, Richard and Dimos the anaesthetist. There was a lady there too whose name I didn’t catch. I am indebted to you all.
by Jenny Davidson, Google
Bunion removal surgery, Shepton Mallet – an amazing experience
Had my bunion surgery in December 2023 and July 2024. It was an amazing experience! I was so lucky to meet such a talented surgeon Gerard Lattouf, I have now beautiful feet and life without pain, will be grateful to him for the rest of my life I woke up smoothly after GA, thanks to Maria and Cosmo, my appointments were never late or cancelled, everyone is so nice and friendly. Thank you.
