New ways to book for Practice Plus Group private patients
Practice Plus Group has further expanded its digital healthcare offering through its latest partnership with Doctify, giving patients, insurers and referrers faster and easier access to specialist consultations through real-time online booking.
The development marks a significant step forward in the independent healthcare provider’s private medical insurance (PMI) strategy and reflects its ambition to become one of the easiest healthcare organisations for patients and partners to work with.
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Practice Plus Group has partnered with Doctify to let insured and self-pay patients search for specialists, view live availability, and book appointments online. This partnership makes access to care faster while reducing administration.
The initiative supports the company’s wider digital transformation, creating a more connected patient journey from diagnosis-to-treatment while improving convenience for patients, insurers, and referrers.
As demand for our private healthcare continues to grow, Practice Plus Group has invested in a series of new digital pathways designed to improve access to specialist care and reduce administration for patients, insurers and referrers.
Through its partnership with Doctify, consultant appointment diaries across Practice Plus Group hospitals and surgical centres are now being integrated into a growing number of digital channels. This allows eligible policyholders to search for specialists, view live appointment availability and book consultations directly through their insurer’s platform.
Vitality, AXA and WPA members can already access Practice Plus Group consultants through their insurer’s consultant finder tools, enabling patients to search by speciality and location, view available appointments and secure consultations in real time. Similar pathways are being developed with other insurer partners, helping to streamline the referral process and reduce delays.
Self-pay patients are also benefiting from the partnership. Through Doctify, patients can search for consultants, view availability and book appointments online, eliminating the need for multiple phone calls and creating a more convenient route into specialist care.
The initiative represents a significant enhancement for insurer partners and referrers and patients, who can now access consultant availability more efficiently, helping patients receive consultations and treatment more quickly.
For Practice Plus Group, the investment supports the continued growth of its private healthcare business while helping to modernise access to services and align the organisation with industry competitors. It’s anticipated that the company’s digital investment will create a foundation for bold digital innovations and additional booking pathways currently under development.
Barry Nee, CIO at Practice Plus Group, said:
“Patients increasingly expect healthcare to be as accessible and convenient as other services they use every day. Through our partnership with Doctify and our growing network of digital integrations, we’re making it easier than ever for people to find the right specialist and book appointments when it suits them.
“By connecting our consultant diaries directly into insurer and healthcare platforms, we’re creating real-time visibility of available appointments, reducing administration and helping patients access care more quickly. This is an important milestone in our digital transformation journey and lays the foundations for an even more connected healthcare experience in the future.”
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The Doctify partnership builds on Practice Plus Group’s wider digital transformation programme. Earlier this year, the organisation partnered with Scan.com, giving self-pay patients easier online access to MRI diagnostics through a simple digital referral and booking process.
Together, these initiatives are helping to create a more connected patient journey, making it easier to move from diagnosis and imaging through to consultation and treatment.
Claire O’Neill, Partnerships Director at Practice Plus Group, said:
“Our latest partnership is not just about online booking. Our ambition is to create a more connected and convenient experience for patients and our insurance partners overall.
We’re seeing strong growth from the PMI market and increasing demand for digital-first healthcare experiences. Patients and insurers want the convenience of booking appointments online, receiving updates digitally and interacting through modern communication channels.
These developments ensure Practice Plus Group is easy to access and easy to work with today, while creating the platform for even more innovative digital pathways in the future.”
Choosing the right option for you
Private healthcare offers greater flexibility over when, where, and by whom you’re treated. In the vast majority of cases, the waiting times are shorter too, and with Practice Plus Group, prices are transparent.
Choosing private healthcare can make planned treatment easier to fit around work, family, and personal commitments. Options to access private treatment are self-pay, payments plans, or medical insurance.
