What if…

You could have insured surgery within 4-6 weeks*

  • No hidden costs
  • No credit cards, no hassle
  • Over 70,000 surgeries carried out last year
Wellsoon logo with illustration of a golfer
Wellsoon logo with illustration of a golfer

5,000+

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treatments carried out last month

Outstanding

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or 'Good' ratings by CQC

100%

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clean record for hospital acquired infections

99%

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of patients recommend Practice Plus Group

Get hassle-free surgery through private medical insurance

Whether you have your own private medical insurance or are covered through your employer, insured patients can now receive expert hospital treatment at any one of our hospitals. Find out how to use your health insurance to get treated with us and feel better sooner.

What is Wellsoon?

Wellsoon is a new service from Practice Plus Group that provides a wide range of treatments for patients with health insurance.

Whether you’re covered privately or through your employer, our dedication to high-quality healthcare, combined with the expertise of our consultants, aims to bring a little pain-free sunshine back to your everyday life.

How do I access the Wellsoon service via private surgery insurance?

Wellsoon is available to patients with healthcare insurance. This means if you’re covered privately or through your employer, you’ll have access to the full range of Wellsoon treatments.

Book your initial consultation today to get started!

Explore the benefits of accessing private healthcare through Practice Plus Group.

No credit cards, no hassle

That’s right, we won’t ask for your credit card when you arrive for treatment. So, you can concentrate on the important stuff, like getting better!

Commitment to transparency

This is all part of our commitment to transparency with our private surgery costs. There are no hidden costs or catches, and your excess is covered up to £100 every time you need treatment with us.

Choose your own consultant

One of the principal benefits of having your healthcare privately is the ability to choose which consultant carries out your treatment. Find an expert consultant on our dedicated page to see more information.

Approved by insurers

If you are insured through your company or privately insured, you can get referred to Practice Plus Group. *Health insurance providers must be on our list of approved insurers – contact your insurance provider to pre-authorise your treatment today. You can find details on how to contact approved insurers directly below:

Wellsoon insured surgery – watch our TV advert!

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Knee replacement patient testimonial, Plymouth, Emma Beadman

Knee replacement surgery: Emma's patient testimonial | Practice Plus Group Hospital, Plymouth

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Knee replacement surgery: Mel's patient testimonial | Practice Plus Group Hospital, Plymouth

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Start your treatment at Practice Plus Group today!

Get your GP referral

Most insurers will require a GP referral before approving your treatment. Make sure your GP referral includes the recommended treatment and hospital of your choice.

Call your insurer

When you call your insurer, make sure you have your insurance membership number and the GP referral details ready. If you have a preferred hospital, let them know. Your insurer will give you a confirmation that your policy covers your required treatment. Keep this pre-authorisation number when you call our friendly Private Patient Advisors.

Get your life back on track

Once you have decided you would like to proceed with your treatment at a Practice Plus Group Hospital and your insurer has agreed, we can arrange your first consultation. Your specialist will discuss treatment options with you and explain any diagnostic tests you might need as part of your individual care package.

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How to use health insurance for surgery FAQs

Not yet found the information you’re looking for? Our dedicated health insurance FAQs can help.

What is private medical insurance?

Also called PMI, private medical insurance is a policy or plan that helps to cover the financial side of medical treatment. The insurance is designed to cover people in the event they develop or contract a range of different diseases and conditions. One of the main benefits of this specialist insurance is the peace of mind it provides.

Can I get health insurance before surgery?

Yes. However, your insurance won’t cover pre-existing conditions i.e. conditions that developed before taking out the policy. Health insurance for elderly parents is also available but please be aware it’s likely the older the patient, the higher the premiums will be.

Does my health insurance cover surgery costs?

Yes, however, if you were sensing a ‘but’, you’d be correct. Policies will differ provider-to-provider with regards to level of cover. You should check your policy to see if surgery costs are covered.

Which insurance brokers do you work with?

At Practice Plus Group, we work with the following insurance providers:

– Aviva
– AXA Health
– Freedom Health Insurance
– The Exeter
– General and Medical
– Healix Health Services
– Vitality
– WPA
– Bupa
– Aetna
– Alliance Healthcare
– Cigna Healthcare
– Allianz
– National Police Healthcare Scheme

What is the average cost of surgery with insurance?

This depends entirely on the type of surgery needed. For example, cataract surgery costs just £1,995 per eye, whereas the price of knee revision surgery is £20,199.

How do I make a claim?

First, you’ll likely need a GP referral to access healthcare with Practice Plus Group. You’ll need to ensure the referral contains the treatment you need and the hospital of your choice.

Once you have this, you’ll need to call your insurance provider. Make sure you have your insurance number and the GP’s referral details to-hand. Your insurance provider will confirm whether your treatment is covered by your policy or not. If it is, you’ll be able to proceed with an initial consultation.

How does the payment process work?

A price is agreed by the approved insurer before the patient’s initial consultation. This is based on the GP referral and a price agreed with Practice Plus Group.

What do I need to do before surgery?

If you’re accessing healthcare via private medical insurance, the main thing you’re likely to need is a GP referral. This will include the type of treatment you need along with the hospital where you wish to have it.

Other pre-surgery considerations include getting yourself physically and mentally prepared, making travel arrangements, and giving up health-damaging habits such as smoking or drinking alcohol to excess.

How much excess will I pay?

This depends on your health insurance policy provider and the level of cover you have. Check with your insurance provider for more details about your specific policy.

Does insurance cover cataract surgery?

Yes, insurance for cataract surgery is available. If you have an active health insurance policy, you’ll need to check whether cataract surgery is a condition that’s covered.

Does health insurance cover knee surgery?

Yes, insurance that covers knee surgery is available. If you have an active health insurance policy, you’ll need to check whether treatment for knee procedures are covered.