Wellsoon

Verified private patient telephone numbers

You may have received a phone call from us and want to double check that it was genuine. This page lists the official telephone numbers used by Practice Plus Group for contacting private patients.

We’re committed to protecting your privacy and making sure your experience with us is safe and trustworthy.

Outbound number – what to expect

Sometimes our team will call you to:

You may see a call from this number:

This is a genuine Practice Plus Group number used by our Wellsoon private patient team for outbound calls. **Please note: this number does not accept incoming calls. Please do NOT call us back on this number**

How to contact us

If you need to speak to us or return a call, please use our main customer service number: 0330 818 8945.

Alternatively, if you have an NHS enquiry, recruitment or general enquiry, please see our full list of telephone numbers on our Contact us page.

Our Wellsoon private patient lines are open Monday to Friday, 8am to 6pm. You can also leave us a message outside of these hours, and we’ll get back to you very soon.
This number is free to call and is monitored by our friendly team.
This line is fully tracked so we can offer you the best service and support.

Why can’t I call the number that rang me?

The outbound numbers we use are not set up to receive incoming calls. This helps us route your enquiry to the right team faster and ensures that your call is logged correctly.

To make sure we don’t miss your call, please use our main number: 0330 818 8945

List of verified Practice Plus Group private patient phone numbers

PurposePhone numberNotes
Outbound (Wellsoon private patients)0333 060 7558Used for outbound calls only **Please do not call us back on this number** – this is the number you will see on your phone when we call you
Inbound (tracked line) – main customer service line0330 818 8945Use this to contact our Wellsoon private patient advisors
Practice Plus Group Hospital, Barlborough0330 053 6443Local hospital number private patients only (inbound)
Practice Plus Group Hospital, Birmingham0330 165 9982Local hospital number private patients only (inbound)
Practice Plus Group Hospital, Emersons Green0330 053 6445Local hospital number private patients only (inbound)
Practice Plus Group Hospital, Ilford0330 058 1719Local hospital number private patients only (inbound)
Practice Plus Group Hospital, Plymouth0330 058 1779Local hospital number private patients only (inbound)
Practice Plus Group Hospital, Shepton Mallet0330 058 1804Local hospital number private patients only (inbound)
Practice Plus Group Hospital, Southampton0330 058 1775Local hospital number private patients only (inbound)
Practice Plus Group Surgical Centre, Devizes0330 053 6376Local hospital number private patients only (inbound)
Practice Plus Group Surgical Centre, Gillingham0330 058 1732Local hospital number private patients only (inbound)
Practice Plus Group Surgical Centre, Portsmouth0330 058 1809Local hospital number private patients only (inbound)
Practice Plus Group Ophthalmology, Rochdale0330 135 8039Local hospital number private patients only (inbound)

Need more help?

Visit our Contact us page. We’re here to help and happy to verify any contact you’ve had from us.