Find the answers to your questions
Choosing a hospital can be a daunting task and we understand that you will have lots of questions. Please explore the links on this page and our patient frequently asked questions (FAQs) below which will hopefully help you to answer any questions you may have. If you still haven’t found the answers that you’re looking for, please don’t hesitate to get in touch.
How do I get referred to a Practice Plus Group hospital?
You have the right to choose where to be treated and can be referred to us by asking your GP.
If your GP doesn’t include us on the list of options available to you, just tell them that you’d like to be treated by us and they can still make a referral as long as you are eligible for treatment with us – the choice is yours, and we accept referrals from any location in the UK.
Read our Access policies here.
How do we comply with the CMA order?
In October 2014, the Competition and Markets Authority (the “CMA”) published the Private Healthcare Market Investigation Order 2014 (the “Order”) following its investigation into the private healthcare industry. The Order imposed requirements on private hospital operators to disclose certain information in relation to referring clinicians (as defined by the Order) for the benefit of patients. Full details about the investigation and the Order can be found on the www.gov.uk/cma-cases/private-healthcare-market-investigation. The information provided by Practice Plus Group below is required by the Order.
We work with consultants under two models:
Employed consultants
Some of our consultants are directly employed by Practice Plus Group. These consultants:
– Are salaried employees or work as bank / SEMP.
– Deliver care as part of our employed clinical workforce
– Are subject to internal governance, appraisal, and performance processes
Consultants with practicing privileges
We also work with independent consultants who are granted practicing privileges.
Consultants with practicing privileges (also referred to as referring clinicians):
– Are not employees of Practice Plus Group
– Hold admitting rights to treat their patients within our facilities
High Value Services
The services provided at Practice Plus Group to referring clinicians and the amounts charged for those services are set out below:
– Use of consulting rooms: £30 per hour
Low Value Services
The following services are also provided to referring clinicians with practising privileges at Practice Plus Group:
– Core support services that underpin safe clinical practice (for example, internal training programmes and access to chaperone support)
– Day-to-day operational support, including patient scheduling and admissions processes (such as booking and payment systems for consultations), access to virtual consultation platforms, administrative and billing functions, and indemnity arrangements relating to NHS patients
– Marketing and promotional support, such as inclusion in consultant directories, online profiles, and wider promotional activity
– Standard on-site facilities and amenities, including refreshments, subsidised catering, parking, and office supplies
Corporate Hospitality
Private hospital operators are required to disclose details of referring clinicians practising at their facilities, who benefit from corporate hospitality. Practice Plus Group does not have any referring clinicians that benefit in their facilities.
Financial interests in Practice Plus Group
Private hospital operators are required to disclose details of referring clinicians practising at their facilities, who have a share or financial interest in those facilities or any equipment used there. Practice Plus Group does not have any referring clinicians with a financial interest in their facilities.
Clinician advisory services in Practice Plus Group
Private hospital operators are required to disclose details of certain paid services provided by referring clinicians to private hospitals operators in addition to exercising practising privileges at that hospital. Practice Plus Group does not have any referring clinicians with advisory services.
I have already been referred to another hospital, can I change my mind?
You can be referred to us if even you are already on the waiting list at another hospital, just ask your GP to redirect your referral to us.
How much does it cost to be treated at a Practice Plus Group hospital?
As the champions of patient choice, we offer treatments for NHS and private patients.
If you are referred to us by your GP as an NHS patient, you do not have to pay for our services and will receive your treatment under the NHS for free as you would at your local trust hospital.
If you have been referred to us as a private or self-pay patient, we will charge for treatments. Our most up to date price list can be found here.
Who are your consultants?
We are proud to offer a fully consultant-delivered service.
