Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

staff speaking to a patient

What our patients are saying

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen Hardy knee replacement patient

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee replacement patient testimonial, Plymouth, Emma Beadman

Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Showing 1 to 14 of 14 items

Cataract surgery, Ilford – very satisfied patient!

I had my 2nd cataract operation at Practice Plus Group Ilford. I had both operations at this centre. I must report how pleased I have been with every aspect – efficient, friendly and skilled. Also, information both verbal and printed was spot on. I am a very satisfied patient!
by Mr Barry Cohen

Cataract surgery, Rochdale – the care given was second to none

I had my cataracts removed from both eyes at Practice Plus in Rochdale, one in March 2022 and the second in April 2022. The care I was given by everyone involved, from consultant to nursing team to the patient services team was second to none. I will be forever grateful to everyone who looked after me and made my sight better than it has ever been!
by Margaret Clayton

Cataract surgery, Rochdale – delivered life changing results

This Autumn and Winter, I have had cataract surgery to both eyes carried out by the ophthalmic team at Rochdale. Friendly staff greet patients at clean, modern facilities after well-organised appointments…they run more to time than most health services and an outstanding surgical team delivered life changing results! I could not recommend this service enough.

by Iain Brew, Facebook

Cataract surgery, Rochdale – staff efficient and reassuring

I recently had cataract surgery at Croft Shifa Health Centre, Rochdale, with Practice Plus. I found them excellent and the outcome amazing. From referral by my Optician to the procedure on my second eye it took only 10 weeks, and this was through the NHS route. I was naturally frightened but I found the staff efficient and reassuring. The procedure itself was totally painless and I was given good advice on aftercare. The difference in my vision is just amazing so I am very grateful to Practice Plus. Thank you.
by Liz W, Trust Pilot

Cataract surgery, Gillingham – everyone very friendly

I went for my cataract assessment today and found everyone very friendly and I was put at ease about the procedure. I feel very relaxed to know that I’ll be in good hands when the time for my surgery arrives.
by Sandra Church, Google

Cataract surgery, Gillingham – made my experience worry-free

I was very nervous at the start of my visit, but was absolutely amazed at the professional and caring service. The staff were so kind and helpful to make my experience worry free. The Surgeon was excellent and gentle, and I am so glad I had my eye surgery there. 100% a perfect day. Love to you all at Practice Plus Group, Gillingham.

by Philip Bevens, Google

Cataract surgery, Gillingham – made to feel safe

My mum is 89 she was very frightened to have her cataract removed but when she got to the Gillingham practice from the start to the end she was made to feel safe with Mr R Govindan and the nurses on his team my mum is looking forward to having her other eye done

by Rosemary Jones, Google

Cataract surgery, Devizes – thank you for the great care

Thank you to all the team at Devizes for the great care they gave my dad when he came in for his cataract operation in March. The team were all very caring and efficient looking after him very well. Thanks for the many follow-up phone calls by the team making sure he was followed up by his GP on his return home. Thanks again.
by Alison Packer, Google

Cataract surgery, Devizes – cannot fault the care and attention

My wife recently had a cataract operation here and cannot fault the care and attention given to her by all the staff involved.

by Chris Longdon, Google

Cataract surgery – quick and well organised

The whole process was very quick and well organised from first contact to being discharged. The initial telephone contact allowed me to ask questions and be directed to the clinic which would best suit my needs. Everyone involved was very friendly and quickly put me at ease. I was always explained choices and not pressured into any response. My concerns were fully answered enabling me to feel confident to go ahead. I loved my consultants humour during the procedure keeping me involved and relaxed. My eyesight is amazing now with no need to wear glasses so I’m extremely satisfied.
by Mary Hillman, Google

Cataract surgery, Gillingham – friendly, caring and professional

Attended for cataract surgery and cannot fault the care I received from every single member of staff. Following a warm and friendly welcome at reception, pre surgery checks were carried out in a friendly, caring and professional manner with everything clearly explained – this carried through to the actual procedure where theatre staff were so kind and reassuring.
by Yvonne Akrill, Google

Cataract surgery, Portsmouth – exceedingly courteous and helpful

Appointments staff exceedingly courteous and helpful getting both my elderly parents booked in for appointments on the same day and directly after each other, for eye surgery.

by Paula Stubbs, Google

Cataract surgery, Southampton – highly recommend

I highly recommend Practice Plus Group! I had eye surgery yesterday and already can see clearly.

by Dave

Cataract surgery, Plymouth – fabulous practice

I had 2 cataract operations by the same surgeon and she was excellent! Both eyes are now perfect and operations went without a hitch! Aftercare was superb!

by Anonymous, Plymouth

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.