Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

staff speaking to a patient

What our patients are saying

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen Hardy knee replacement patient

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee replacement patient testimonial, Plymouth, Emma Beadman

Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Hip replacement surgery, Plymouth – attentive, friendly and professional

I had a total hip replacement at the end of September. The whole team were fantastic, the nursing staff are very attentive, friendly and professional. A special thank you to the ladies that serve and make the food, the quality is excellent and they are so helpful. Also I would like to thank Mr Miller my surgeon, such a skilled man and nice with it.
by Martin Greenhalgh, Google

Knee replacement surgery, Plymouth – a very positive experience

I had the pleasure of having my first partial knee replacement performed my Mr Miller on Wednesday. A very positive experience. I am due to have second one done as soon as is possible. I was a little anxious about the op but have no qualms about having the next one done. Everyone was brilliant, and I mean, everyone. I was taken care of, fed well and given great advice. I know I am only a couple of days post op but I am able to move about far easier than expected. Thank you for the experience.

by Sheila Hall, Google

Knee replacement surgery, Plymouth – 10 stars

10 stars. Arrived 1st October, terrified, had left knee replacement on the 2nd. Courtesy of Mr Roman Miller & his amazing team. I was the “drama queen!” In room no4. Today a week later, I’ve made my own breakfast, coffee’s and carried them, had a shower, dressed by myself, tidied up a bit and I’ve put the washing on. Can’t thank you all enough, even miss some of you. Don’t know why you all made such a fuss. Swelling and bruising going down already. I apologise as I can’t remember all your names but I want to thank you all for caring enough to listen to me and make time for me, great team you have there. Julie xxxxx

by Nanny Looe Rogers, Facebook

Hip replacement surgery, Plymouth – considerate and very helpful

I had a hip replacement 18/4/19. From the surgeon (Roman Miller) and his team and all the staff on Ward 5 the stay was like having a 3 day break. All were considerate and very helpful. Thank you all. I know these sentiments are shared by a fellow patient Trevor Smith, as we talked about it on the ward.
by David Woodman, Facebook

Knee replacement surgery, Barlborough – 10/10 in quality

I’d like to say thanks to all the team at Barlborough hospital on behalf of my father, who had a complex knee replacement operation this week. From the initial assessment right through to the aftercare, the staff were exceptional. Everything was explained very well prior to the operation by lead orthopaedic surgeon – Mr Lovasz. Special thanks in particular to Mandy Miller for all her hard work and communication behind the scenes. This hospital is 10/10 in quality and it shows throughout!

by Raja Atwal , Facebook

Hip replacement, Plymouth – impressed with everyone and everything

I would just like to say that I was impressed with everything and everyone. From the moment I enquired about private treatment. I felt totally welcomed and put at ease by everyone with whom I came into contact. Whatever the art they played in my treatment. Practice Plus Group Hospital, Plymouth was recommended to me, as was Mr Miller. Not only will I pass on that recommendation, but I will have no hesitation in returning at some time for my second hip replacement. Thank you.
by Gillian Camp, Thank you card

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.