Patient reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

staff speaking to a patient

What our patients are saying

Mel Baddick, knee replacement patient testimonial, Plymouth hospital

Mel Baddick, knee replacement patient tells her Wellsoon patient story at Plymouth hospital

Karen Hardy knee replacement patient

Knee replacement patient, Karen, tells of her 'life-changing' experience

Knee replacement patient testimonial, Plymouth, Emma Beadman

Wellsoon knee replacement patient testimonial, Plymouth

Hip replacement patient video testimonial from Val Stones from The Great British Bake Off.

Val Stones of Great British Bake Off fame, tells of her experience as a hip replacement patient with Practice Plus Group

Knee replacement patient video testimonial from Jennie Peace.

Jennie Peace, knee patient talks about her 'great experience'

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Knee replacement surgery, Plymouth – like being at home

I had a knee replacement. What can I say about the people that work there. They were all brilliant, nothing was to much trouble, from the catering staff to Mr Brown the surgeon. I would recommend to have your surgery here. It’s more like being at home then in hospital.
by Mandy Harwood, Google

Ankle fusion surgery, Plymouth – the absolute best

The absolute best. I was happy to have Mr James Brown perform an ankle fusion on me for the second time and it was all so kind, professional and caring. I’ve had surgeries in California and North Carolina in the past and nothing touches the genuine care and can do professionalism of Mr Brown and his team.

Thank you to the team in the overnight ward. Lovely people and so attentive.

Than you all for taking care of me. David Saunders

by David Saunders, Google

Total knee replacement surgery, Plymouth – couldn’t rate them higher

Had TKR in April. Am now in week 7 and everything seems to be going really well. I saw Mr James Brown this week and he said he was happy with the way it’s going. The whole experience has been great from the pre op assessment, the in patient experience and the follow up. The information was thorough, professional and relaxed. Everyone involved made me feel safe and well looked after. I couldn’t rate them higher. Thank you everyone.

by Pat Tysoe, Google

Foot surgery, Plymouth – surgery has been completely transformative

Dear Mr Brown, it is almost a year since you performed surgery on my second foot. The first operation being four years prior. I just wanted to write to say a huge thank you to you and all your wonderful team. Surgery has been completely transformative. My life returned to a much healthier lifestyle, long walks, gardening without pain and so much more fun! Thank you so much.

by Anne Hobbs, Thank you card

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.