Above and beyond

Big shout out to Practice Plus Group Plymouth who went above and beyond to make my day case visit today as comfortable as possible, from the day case nurses to all the theatre staff. Special mention to Carly, Cathy, Amy and Elaine(?) nothing was too much trouble!

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Emersons Green – incredibly slick and super friendly

Despite the most huge system demand, strikes and winter pressures the NHS still carries on, so grateful to Practice Plus Group for looking after me yesterday. You were incredibly slick, super friendly and got the job done!

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Cataract surgery – quick and well organised

The whole process was very quick and well organised from first contact to being discharged. The initial telephone contact allowed me to ask questions and be directed to the clinic which would best suit my needs. Everyone involved was very friendly and quickly put me at ease. I was always explained choices and not pressured…

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Hip surgery – tremendous skill, diligence and care

Tremendous skill, diligence and care at this hospital. They deserve their reputation as one of the best facilities in the UK for hip and knee replacements.

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Colonoscopy, Gillingham – superb care

Attended for a colonoscopy, superb care from Siobhan the receptionist through to Kemi, the lady who carried out the procedure and everbody inbetween, such care and dedication rarely seen these days. Thanks to all, you made a daunting afternoon much, much better!!!

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Cataract surgery, Gillingham – friendly, caring and professional

Attended for cataract surgery and cannot fault the care I received from every single member of staff. Following a warm and friendly welcome at reception, pre surgery checks were carried out in a friendly, caring and professional manner with everything clearly explained – this carried through to the actual procedure where theatre staff were so…

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Hernia surgery, Portsmouth – outstanding

A big thank you to Mr Sadek and his team at Practice Plus Group Surgical Centre, St Mary’s Portsmouth for the outstanding way they looked after me during my hernia surgery. Everyone was so friendly and polite and looked after me so well. Thank you all of you.

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Cataract surgery, Portsmouth – exceedingly courteous and helpful

Appointments staff exceedingly courteous and helpful getting both my elderly parents booked in for appointments on the same day and directly after each other, for eye surgery.

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Hernia surgery, Portsmouth – very impressed

Very impressed by this team. All appointments ran to time and all staff empathetic, skilful, kind and friendly. Thank you for all the team at [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] who dealt with my hernia surgery yesterday, it was a pleasure to meet you all. Great sense of team work and moral,…

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Endoscopy, Portsmouth – staff were fantastic

The endoscopy staff at [Practice Plus Group Surgical Centre, St Mary’s Portsmouth] were fantastic and put me at ease straight away. Dr Patel was so nice and what I thought was going to be a horrible experience, wasn’t. Looked after all way through.

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