I developed a groin hernia in June 2022 wich caused a considerable amount of discomfort, the NHS waiting time for a repair was up to 18 months so decided to go as a fee paying patient. Practice Plus Group Hospital, Plymouth did not do general surgery so advised me to attend Practice Plus Group Hospital, Emerson’s Green, Bristol. I then met consultant surgeon Paula Sabino Dos Santos who immediately put me at ease and spoke in the language I understood and was very thorough I was very confident and happy with her particularly as she was happy to perform the surgery herself, on the day of surgery I met Paula to make sure I was ok and happy to go ahead so went for surgery and all seemed to go well, came round in recovery and was greeted with a very attentive Nurse Urszula who was wonderful and did not seem to leave my side until discharge overall the whole nursing team were wonderful, I would have no hesitation in returning or recommending the services, and a special thanks to Paula and Urszula.