Came in for Gastroscopy (stomach observation via camera) at the Practice Plus Group Hospital, Shepton Mallet. From the helpful smiling face at reception to being assessed by staff, and discussion in theatre, all were helpful to put my mind at rest. The dedicated staff kept me calm which really helped me. A speedy report followed 10 minutes later, while waiting in a comfy chair. It did not feel clinical at all it had that personal touch, so 10/10 to all staff.