HMP & YOI New Hall

Switchboard: 0192 480 3000

Worried or concerned about a loved one?

If you are concerned about the safety or wellbeing of a woman in HMP & YOI New Hall call the safer custody line on 0192 484 0723. You will be asked to leave a recorded message that staff will listen to. Please give the full name of the prisoner you are concerned about and include your contact number if possible.

How to keep in touch:

If you have a loved one in HMP & YOI New Hall you can email them via email a prisoner.

Visiting information:

Visiting HMP & YOI New Hall or need to know more information about how to book a visit? You can find the most up-to-date visit information here.

More information:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

Children Heard and Seen support children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here: