HMP & YOI Moorland

Switchboard: 0130 252 3000

Worried or concerned about a loved one?

If you have concerns about the safety or wellbeing of a man in HMP & YOI Moorland call the safer custody hotline on 0800 496 1364.

Leave your name, the reason for your call and the name of your loved one and their prisoner number. You will be called back in 24 hours. An emergency number will always be given.

How to keep in touch:

If you have a loved one in HMP & YOI Moorland you can email them via email a prisoner.

Visiting information:

Visiting HMP & YOI Moorland or need to know more information about how to book a visit? You can find the most up-to-date visit information here.

You can also email the families team at HMP & YOI Moorland directly by emailing

More information:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

Children Heard and Seen supports children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here: