HMP Preston

Switchboard: 01772 444550

Safer Custody

If you have any safeguarding concerns for residents in our care, please contact the Safer Community Preston on 01772 444801.

Safer Custody Preston email address: safercustodypreston@justice.gov.uk.

Prisoners’ Families Helpline

Prisoners’ Families Helpline: 0808 808 2003

Email: www.prisonersfamilies.org

Visiting

Booking a visit – domestic visits (family and friends)

To visit someone in Preston Prison you must book your visit in advance and have the required ID with you when you go.

At least one visitor must be 18 or older at every visit.

The number of visits a prisoner can have varies. You can check this with Preston Prison.

Contact Preston Prison if you have any questions about visiting.

How to book family and friends visits

You can book your visit online or by telephone.

Telephone booking line: 0330 058 8224

The booking line is open:
• Monday, Wednesday and Friday: midday to 5pm
• Tuesday and Thursday: 9am to 5pm

Visiting times
• Monday to Sunday: 2pm to 3pm and 3:30pm to 4:30pm

Domestic visitors’ identification:

  1. List A
    • passports
    • identity cards from an EU or European Economic Area (EEA) country
    • UK photocard driving licences
    • EU or EEA driving licences
    • NI Electoral identity cards
    • a US passport card
    • a proof of age card recognised under PASS with a unique reference number (This includes the Citizen ID card)
    • an armed forces identity card
    • a UK biometric residence permit (BRP)
  2. List B
    One form of ID from this list, together with list C.
    • a Home Office travel document (convention travel document, stateless person’s document, one-way document or certificate of travel)
    • an older person’s bus pass
    • a Freedom Pass
    • a proof of age card recognised under the Proof of Age Standards Scheme (PASS) without a unique reference number (please refer to List A where a unique reference number is present)
  3. List C
    One form of ID from this list, together with list B.
    • a birth or adoption certificate
    • an education certificate from a regulated and recognised educational institution (such as an NVQ, SQA, GCSE, A level or degree certificate)
    • a rental or purchase agreement for a residential property (signed and dated)
    • a marriage or civil partnership certificate
    • a bank, building society or credit union current account card (on which the claimed identity is shown)
  4. Exceptional Circumstances
    If you do not have access to the above listed ID, you may still be able to attend a visit with advanced permission from the prison. Please contact the prison direct to arrange this. Contact details for prisons are available on the prison information pages.

Booking a visit – legal/officials only

How to book legal and professional visits

You can book a legal or professional visit by emailing HMPPSvisitbooking@justice.gov.uk
You can also book a visit by calling: 0330 058 8224
Find out about call charges

The line is open Monday to Friday, 9am to 5pm.

Legal visit times:

Monday to Friday AM: 9am to 10am and 10:30am to 11:30am
Monday, Tuesday, Thursday and Friday pm 2pm to 3pm and 3:30pm to 4:30pm

Official Visitors – Acceptable Forms of Identification

The following documents are examples of acceptable forms of identification for professional visitors:

  1. Members of either House of Parliament: Houses of Parliament ID card or HMG ID cards;
  2. Legal advisers: Identification document from the above List A, or from Lists B and C. This must be in conjunction with either a. a headed document from their legal practice stating that they are representing the prisoner they are requesting to visit, or b. should they not yet be representing the prisoner, a headed document from their legal practice explaining the purpose of the visit
  3. Police, UK Border Agency and HM Revenue & Customs officers: warrant card
  4. Probation and Youth Offending Team officers: probation / YOT department ID card
  5. Staff from other prisons, HQ, the Children’s & Young People’s Secure Estate, the inspectorates (including Lay Observers) or Home Office: photo security pass issued by (or on behalf of) Ministry of Justice, HMPPS, or Home Office
  6. Consular officials: consular ID card
  7. Other public officials: departmental or local authority pass or ID card (but must show the name of the visitor and the name of the department or local authority)
  8. Social workers: social worker identification cards
  9. Researchers: Security Photo pass or official letter (visits must be pre-arranged)
  10. Healthcare staff: NHS photographic identification badge/card or independent sector healthcare photographic identification badge/card