HMP Pentonville

Switchboard: 0207 023 7000

Worried or concerned about a loved one?

If you have concerns about the safety or wellbeing of a man in HMP Pentonville call the safer custody hotline on 0207 023 7341.

If you get an answering machine, leave as much information as possible and a telephone number for staff to call you back. You will receive a response within 24 hours.

You can also email

How to keep in touch:

If you have a loved one in HMP Pentonville you can email them via email a prisoner.

Visiting information:

Visiting HMP Pentonville or need to know more information about how to book a visit? You can find the most up-to-date visit information here.

You can also contact the family services via or the visitors’ centre on 0207 700 0912.

More information:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

Children Heard and Seen supports children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here: