Switchboard: 0190 279 9700
Worried or concerned about a loved one?
If you have concerns about the safety or wellbeing of a man in HMP Oakwood call the safer custody hotline on 0190 279 9991.
If you get an answering machine, please leave as much information as possible and a telephone number for staff to call you back. You will receive a response within 24 hours.
How to keep in touch:
If you have a loved one in HMP Oakwood you can email them via email a prisoner.
Visiting HMP Oakwood or need to know more information about how to book a visit? You can find the most up-to-date visit information here.
You can email the visits team here: firstname.lastname@example.org or call the visits centre on 0121 707 1008.
For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).
Children Heard and Seen supports children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here: email@example.com.