HMP Highpoint

Switchboard: 0144 074 3100

Worried or concerned about a loved one?

Contact the Safer Custody hotline on 0144 074 3004 with any immediate concerns about a resident. This line is checked twice a day, you can leave a message and it will be dealt with promptly.

How to keep in touch:

If you have a loved one in HMP Highpoint you can email them via email a prisoner.

Visiting information:

Visiting HMP Highpoint or need to know more information about how to book a visit? You can find the most up-to-date visit information here.

Ormiston deliver visitor services at HMP Highpoint. You can contact them on 0147 372 4517 or

More information:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

Children Heard and Seen support children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here: