High quality healthcare for all
High quality healthcare for all

Out-of-Hours services (OOH)

Practice Plus Group currently provides a number of out-of-hours services across England. Some out-of-hours services we provide in joint venture partnerships with local GPs. Through our contracts and clinical assessment services, we respond to over half a million patients every year on top of our 1.6 million NHS 111 contacts.

The out-of-hours services are for patients with an urgent need who cannot wait until surgery opening hours. They operate Monday to Friday from 6.30pm to 8.30am, and for 24 hours at weekends and during bank holidays. Access to our out-of-hours service is via NHS 111. Patients are assessed and triaged over the phone, and may, at that point, be referred to the out of hours service.

Patients may be offered:

  • A telephone consultation or advice from one of our doctors.
  • An appointment to attend a primary care centre to see a doctor or advanced nurse practitioner.
  • A home visit from an advanced nurse practitioner or doctor.
  • Patients can also be referred to the out-of-hours service via A&E departments, local urgent care centres or minor injury units.

We provide out-of-hours services in the following areas:



North-East Essex

Recent News

Arran Ludlow-Rhodes

World Hepatitis Day marked by prison micro-elimination success

27 July 2021 | Team news

The programme aims to eliminate the virus by 2025 from the 47 prisons where healthcare is provided by Practice Plus Group.


Lyndsay: A day in the life of a senior physiotherapist

22 July 2021 | Team news

“Describing a typical day for me is a tall order as every day brings new challenges with it but always in a good way!”

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Inspectors praise Gillingham hospital

20 July 2021 | Team news

Practice Plus Group Surgical Centre, Gillingham received a gold-standard award for its NHS endoscopy service.

Abigail Porter

£250,000 investment delivers new X-ray equipment to Shepton Mallet Hospital

9 July 2021 | Team news

A quarter-million-pound investment in new X-ray equipment will see patients benefit from improved services.