PPG
High quality healthcare for all
High quality healthcare for all

Out-of-Hours services (OOH)

Practice Plus Group currently provides a number of out-of-hours services across England. Some out-of-hours services we provide in joint venture partnerships with local GPs. Through our contracts and clinical assessment services, we respond to over half a million patients every year on top of our 1.6 million NHS 111 contacts.

The out-of-hours services are for patients with an urgent need who cannot wait until surgery opening hours. They operate Monday to Friday from 6.30pm to 8.30am, and for 24 hours at weekends and during bank holidays. Access to our out-of-hours service is via NHS 111. Patients are assessed and triaged over the phone, and may, at that point, be referred to the out of hours service.

Patients may be offered:

  • A telephone consultation or advice from one of our doctors.
  • An appointment to attend a primary care centre to see a doctor or advanced nurse practitioner.
  • A home visit from an advanced nurse practitioner or doctor.
  • Patients can also be referred to the out-of-hours service via A&E departments, local urgent care centres or minor injury units.

We provide out-of-hours services in the following areas:

London

Brent
Ealing
Harrow
Hillingdon
Hounslow

North-East Essex
Surrey
Warwickshire
Worcestershire
Coventry
Rugby
Gloucester

Recent News

Practice Plus Group nurses in their own words

12 May 2021 | Team news

To celebrate International Nurses Day, Practice Plus Group has gathered stories and words of wisdom from nurses around the business who were kind enough to share their thoughts and experiences.

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10 May 2021 | Team news

Consultant anaesthetist Dr Marcelle Michail has become Practice Plus Group’s Medical Director, Secondary Care.

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Working together with the Hepatitis C Trust and pharmaceutical company Gilead, Practice Plus Group are attempting to eliminate the virus by 2025.

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How has the COVID-19 pandemic impacted healthcare recruitment?

6 May 2021 | Team news

We spoke to our recruitment team to see how their day-to-day roles have been transformed in each healthcare sector.