Out-of-Hours services (OOH)
Practice Plus Group currently provides a number of out-of-hours services across England. Some out-of-hours services we provide in joint venture partnerships with local GPs. Through our contracts and clinical assessment services, we respond to over half a million patients every year on top of our 1.6 million NHS 111 contacts.
The out-of-hours services are for patients with an urgent need who cannot wait until surgery opening hours. They operate Monday to Friday from 6.30pm to 8.30am, and for 24 hours at weekends and during bank holidays. Access to our out-of-hours service is via NHS 111. Patients are assessed and triaged over the phone, and may, at that point, be referred to the out of hours service.
Patients may be offered:
- A telephone consultation or advice from one of our doctors.
- An appointment to attend a primary care centre to see a doctor or advanced nurse practitioner.
- A home visit from an advanced nurse practitioner or doctor.
- Patients can also be referred to the out-of-hours service via A&E departments, local urgent care centres or minor injury units.
We provide out-of-hours services in the following areas: