All our healthcare services, from our GP surgeries to our treatment centres, deliver flexible, accessible and innovative care to patients.
As the largest independent provider of NHS services in the country, we’re dedicated to delivering a high-quality experience for all patients. That means everything from a friendly welcome when you visit us to the fastest and most effective resolution of your health issue.
Our primary care teams span GP practices, out-of-hours GP services, NHS 111 and the provision of health care within the justice system. Our aim is to continue to be a market leader and we know we’ll get there by listening to the people who use and commission our services, and by regularly questioning our approach to delivering great care.
Our secondary care services range from treatment centres and diagnostics to clinical assessment and treatment services (CATS). We work in partnership with local NHS trusts and commissioners and hold the welfare of our patients as our top priority. We provide flexible care to meet the needs of local communities and think this is why we consistently achieve high levels of positive patient feedback.
The main benefit of our partnership with the NHS is a better service for patients. Working with a range of partners enables the NHS to ensure that patients are treated quickly and professionally in a location and at a time of their choosing. Together we can focus on improving the quality of service delivery, reducing waiting times and ensuring positive treatment outcomes for everyone.
Our hospitals don’t deal with emergency cases and specialise in a select range of treatment; this means that the NHS patients who use our services know they will get the treatment that they were expecting, on the day they were expecting it
We use our ability to be agile and innovate to help the NHS introduce new ideas and ways of working; we’re always coming up with plans for improving the value we deliver to our NHS partners and the experience we give our patients.
During the COVID-19 pandemic you may have felt a heightened anxiety about your health, whether it’s constantly worrying you may have COVID-19 or worrying that you have an undiscovered underlying health problem.
Nature is a powerful de-stressor, so getting out in it often is great for wellbeing and physical health. But what about those times when you just can’t get out in it? How can we benefit from nature when we can’t reach it?