NHS 111 health advisors
When you join us as an NHS 111 health advisor, you’ll first receive intensive paid training that will qualify you to use the NHS Pathways tool. This tool enables you to assess the immediate medical need and direct the caller to the most appropriate service. This may be one of the professionals in our Clinical Assessment Service (CAS), or another service such as their own GP, a minor injury unit, district nurse, out-of-hours provider, emergency dentist or late opening chemist. In some cases, you could direct the caller to their local A&E.
When you join as a clinical advisor, you’ll be one of the key sources of expertise and referrals behind the 111 number – providing an evidence-based healthcare service within your sphere of competency, by phone, without the physical strain of acute work, and with senior clinical support always on hand. You’ll use the NHS Pathways tool, plus your own experience as a nurse, paramedic or pharmacist, to ensure the patient receives the most suitable treatment, which can range from advice on self-care to a referral to other services.