HMP & YOI Foston Hall
Switchboard:Â 01283 584 300
Worried or concerned about a loved one?
Non-emergency : 01283 584 333
Call this number if you have concerns about a prisoner’s safety or wellbeing which are serious but not life-threatening or complete a safer custody contact form on the Prisoners’ Families Helpline website.
Safer Custody Helpline
CRISIS LINE : 01283 584319
Prisoners’ Families Helpline
Prisoners’ Families Helpline: 0808 808 2003
The Prisoners’ Families Helpline can provide confidential support, advice and guidance.
No emails are supplied for HMP & YOI Foston Hall for public use, professionals can have the FMB or employee (with their consent) email if appropriate to the needs.
Visiting
Visiting times
- Wednesday: 2pm to 4pm
- Friday: 2pm to 4pm
- Saturday: 9:30am to 11:30am and 2pm to 4pm
- Sunday: 9:30am to 11:30am and 2pm to 4pm
How to book legal and professional visits
All legal/official visits must be booked by email to hmppsvisitbooking@justice.gov.uk between 9am and 1pm. Any bookings received after this will be dealt with the following day.
Legal visiting times
- Monday to Friday: 9:30am to 10:30am, 10:30am to 11:30am, 2pm to 3pm, 3pm to 4pm
Getting to Foston Hall
Booking a visit – domestic visits (family and friends):
Telephone booking line: 0300 060 6516
The booking line is open:
- Monday, Wednesday and Friday: midday to 5pm
- Tuesday and Thursday: 9am to 5pm
A visit can be booked a minimum of 2 working days before your visit date (subject to availability) and a maximum of 28 working days before the visit (subject to availability).
You must book your first visit by telephone.
Second or subsequent visits can alternatively be booked via booking portal Visit someone in prison – GOV.UK (www.gov.uk)
More information
Foston Hall Prison and Young Offender Institution – GOV.UK (www.gov.uk)
Domestic visitors’ identification:
1. List A
- passports
- identity cards from an EU or European Economic Area (EEA) country
- UK photocard driving licences
- EU or EEA driving licences
- NI Electoral identity cards
- a US passport card
- a proof of age card recognised under PASS with a unique reference number (This includes the Citizen ID card)
- an armed forces identity card
- a UK biometric residence permit (BRP)
2. List B
One form of ID from this list, together with list C.
- a Home Office travel document (convention travel document, stateless person’s document, one-way document or certificate of travel)
- an older person’s bus pass
- a Freedom Pass
- a proof of age card recognised under the Proof of Age Standards Scheme (PASS) without a unique reference number (please refer to List A where a unique reference number is present)
3. List C
One form of ID from this list, together with list B.
- a birth or adoption certificate
- an education certificate from a regulated and recognised educational institution (such as an NVQ, SQA, GCSE, A level or degree certificate)
- a rental or purchase agreement for a residential property (signed and dated)
- a marriage or civil partnership certificate
- a bank, building society or credit union current account card (on which the claimed identity is shown)
4. Exceptional Circumstances
If you do not have access to the above listed ID, you may still be able to attend a visit with advanced permission from the prison. Please contact the prison direct to arrange this. Contact details for prisons are available on the prison information pages.
Booking a visit – legal/officials only:
All legal/official visits must be booked by email to hmppsvisitbooking@justice.gov.uk between 9am and 1pm. Any bookings received after this will be dealt with the following day.
Legal visiting times:
- Monday to Friday: 9:30am to 10:30am, 10:30am to 11:30am, 2pm to 3pm, 3pm to 4pm
Official Visitors – Acceptable Forms of Identification
The following documents are examples of acceptable forms of identification for professional visitors:
- Members of either House of Parliament: Houses of Parliament ID card or HMG ID cards;
- Legal advisers: Identification document from the above List A, or from Lists B and C. This must be in conjunction with either a. a headed document from their legal practice stating that they are representing the prisoner they are requesting to visit, or b. should they not yet be representing the prisoner, a headed document from their legal practice explaining the purpose of the visit
- Police, UK Border Agency and HM Revenue & Customs officers: warrant card
- Probation and Youth Offending Team officers: probation / YOT department ID card
- Staff from other prisons, HQ, the Children’s & Young People’s Secure Estate, the inspectorates (including Lay Observers) or Home Office: photo security pass issued by (or on behalf of) Ministry of Justice, HMPPS, or Home Office
- Consular officials: consular ID card
- Other public officials: departmental or local authority pass or ID card (but must show the name of the visitor and the name of the department or local authority)
- Social workers: social worker identification cards
- Researchers: Security Photo pass or official letter (visits must be pre-arranged)
- Healthcare staff: NHS photographic identification badge/card or independent sector healthcare photographic identification badge/card