Patient reviews.

Real stories. Real recoveries. Real life-changing results.

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

Patient reviews.

Real stories. Real recoveries. Real life-changing results.

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

Mike Earls
Knee replacement patient

Michael Earls knee patient

Mike Earls
Knee replacement patient

Michael Earls knee patient

“My movement was very restricted. Practice Plus Group was recommended by a friend. Everybody has just been so lovely. Every aspect of my life has improved.”

“Every aspect of my life has improved.”

“My movement was very restricted. Practice Plus Group was recommended by a friend. Everybody has just been so lovely. Every aspect of my life has improved.”

Emma Beadman

Private knee replacement patient

“I discussed [Practice Plus Group] with friends of mine who’d had operations there, they assured me that I would be very pleased with what I received.”

“I discussed it with friends of mine.”

“I discussed [Practice Plus Group] with friends of mine who’d had operations there, they assured me that I would be very pleased with what I received.”

Michael Flack

Private hip replacement patient

“We’d heard about Practice Plus Group, so we went with them. Everything was great from the very beginning. I was so amazed. It all went beautifully.”

“Everything was great from the very beginning.”

“We’d heard about Practice Plus Group, so we went with them. Everything was great from the very beginning. I was so amazed. It all went beautifully.”

Jill Flack (wife of patient)

Private hip surgery patient

“Through my insurers, I was referred to Practice Plus Group. You just feel like you’re in the best hands at every moment.”

“You just feel like you’re in the best hands.”

“Through my insurers, I was referred to Practice Plus Group. You just feel like you’re in the best hands at every moment.”

Sue Bateman

Private medical insurance hip replacement patient

“I’d been struggling for a long time. I had my surgery and everyone has been so amazing. I’m looking forward to being pain-free and getting my life back.”

“I’d been struggling for a long time.”

“I’d been struggling for a long time. I had my surgery and everyone has been so amazing. I’m looking forward to being pain-free and getting my life back.”

Mel Baddick

Private knee replacement patient

“My life had just stopped. I couldn’t do any of the things that I loved. I had my operation and it was absolutely amazing. I’ve got my life back. It’s been absolutely life changing.”

“It’s been absolutely life changing.”

“My life had just stopped. I couldn’t do any of the things that I loved. I had my operation and it was absolutely amazing. I’ve got my life back. It’s been absolutely life changing.”

Karen Hardy

Private knee replacement patient

Filter content by

Showing 1 to 48 of 48 items

Hip and knee replacement, Southampton – Changed my life twice over!

I had full hip replacement in 2024 and a full knee replacement a year later in 2025. Both were carried out by Dr Alistair Scott Parker and I cannot give enough praise to Dr Parker & the entire Team at Practice Plus Group, Southampton. Excellent care during and post op. Warm and caring Anaesthetists Geoff & Steve. I will always be so grateful to Dr Parker for changing my life twice over. Follow the expert’s advice and you will make a full recovery. Rehab is key & listen to your body.

by Joanne Bertram, Trustpilot

Knee replacement, Birmingham – The care was professional and reassuring

My mother recently underwent her second total knee replacement surgery at Practice Plus Group, both performed by Mr Dehne.

The care she received was professional and reassuring. Mr Dehne’s obvious expertise and clear communication put her at ease and the nursing staff, doctors and physios were all so kind and always willing to help.

She was a little unwell after the operation and had to stay an extra night. A special thank you to the night shift nurses Jill and Allison. Her progress was closely monitored and pain managed as well as possible. Nothing was too much trouble. We’re extremely grateful for the care received.

The experience with PPG and Mr Dehne has been very positive – from the warm welcome on reception (Jackie is fabulous) though to being wheeled out to the car to go home (thank you Jordan), we are grateful for the care and compassion shown throughout both surgeries and look forward to a much better quality of life that two new knees will bring.

by Katie Mansell, Google

Knee surgery, Shepton Mallet – The surgeon was fantastic

I couldn’t believe how quick it was. The surgeon [Adam Rozycki] was fantastic, and the scars are barely noticeable.
Read Rich Rendell’s story here.

by Rich Rendell

Hip replacement, Barlborough – Very conscientious

Jeevan was very informative from the offset. He explained everything that he would be doing during surgery. He is also very conscientious.

by Anon, iwantgreatcare.org

Knee replacement, Birmingham – “5* hospital. The whole experience has been amazing.”

5* hospital. The whole experience at Practice Plus Group Birmingham has been amazing. The care I received from every member of staff during my stay when having a total knee replacement was outstanding and would recommend this hospital to anyone.

by Martin Cartwright, Google

Knee surgery, Shepton – “I had never received such kindness”

I just wanted to say a huge ‘Thank you’ [to Dr Miriam and her colleague] for all your tender care you bestowed on me [knee op] during my stay in hospital. I had never received such kindness. You were both amazing.

by Anon, Thank you card

Knee replacement surgery, Plymouth – a very positive experience

I had the pleasure of having my first partial knee replacement performed my Mr Miller on Wednesday. A very positive experience. I am due to have second one done as soon as is possible. I was a little anxious about the op but have no qualms about having the next one done. Everyone was brilliant, and I mean, everyone. I was taken care of, fed well and given great advice. I know I am only a couple of days post op but I am able to move about far easier than expected. Thank you for the experience.

by Sheila Hall, Google

Knee replacement surgery, Plymouth – 10 stars

10 stars. Arrived 1st October, terrified, had left knee replacement on the 2nd. Courtesy of Mr Roman Miller & his amazing team. I was the “drama queen!” In room no4. Today a week later, I’ve made my own breakfast, coffee’s and carried them, had a shower, dressed by myself, tidied up a bit and I’ve put the washing on. Can’t thank you all enough, even miss some of you. Don’t know why you all made such a fuss. Swelling and bruising going down already. I apologise as I can’t remember all your names but I want to thank you all for caring enough to listen to me and make time for me, great team you have there. Julie xxxxx

by Nanny Looe Rogers, Facebook

Knee replacement surgery, Plymouth – the whole experience has been positive

I had a full knee replacement on 19th February 2019, that’s two days ago. I came home yesterday, that’s the day after the surgery, and after receiving the very best care and treatment from every single member of staff I came into contact with. The whole experience has been positive and I would not hesitate to recommend Practice Plus Group Hospital, Plymouth (formerly Peninsula NHS Treatment Centre) to anyone looking for excellent treatment and care. I would certainly request any other treatment that I may require in the future to be undertaken there. In fact I will be back next week to fulfil the physiotherapy programme that will ensure that my knee replacement will be as good as it can possibly be. It’s partly thanks to Adam one of the physiotherapists that I was able to be able to come home as soon as I did. Grateful thanks to Mr Wudecki and all concerned.
by Jacquie Gunn, Google

Knee replacement surgery, Plymouth – everyone was amazing

I had a left total knee replacement on 10/07/24 patient would like to thank everyone involved in the surgery. Everyone was amazing, the attention and care given was outstanding. From reception onwards, I would like to thank the surgeon Waqar Jan and the nurses on the ward. Nothing was too much trouble for them, they’re a credit to the hospital.

by Shirley Targett

Knee replacement surgery, Plymouth – wonderful surgeon

I had a left total knee replacement on 06/03/24 and would like to express my gratitude to the wonderful surgeon Waqar Jan and his amazing team after having my knee replacement. I am delighted with the results, the care I received was first class from everyone. Thank you to everyone

by Carole Lean

Knee replacement surgery, Plymouth – I’m now pain free

I had a left total knee replacement on 15/04/24 and would like to say thank you for the treatment I received at your lovely hospital. I had been unable to walk without crutches for 14 months, I’m now pain free. My surgeon, Waqar Jan, & the team have given me my life back. I was able to walk my daughter down the aisle at her wedding 4 1/2 weeks after the operation and would like to thank everyone for making this a reality. I’d also like to thank the nurses & staff on the ward who were brilliant, nothing was too much trouble.

by Desmond Libby

Knee replacement surgery, Barlborough – cheerfulness, care, empathy

Thank you to Mr Lovasz and Ward M. Firstly I would like to show my appreciation for my competent diagnosis and subsequent surgery on 3/1/20 from Mr Lovasz. The treatment I received from all the nursing teams (including Gemma, Kelly and all of the team on the ward I was on) who were on duty day and night. Right through to the x-ray team; the porters, catering team and cleaning staff who worked hard as a team to show me cheerfulness, care, empathy, clear communication and concern whilst I was in hospital; the process from the hospital’s administration team (Bethany and Mandy) at the beginning of my referral, right through to physiotherapy team (Elizabeth, Orville, Lawrence and the rest of the physio team) after having a full knee replacement was greatly appreciated.
Professionalism was shown by the nursing, surgery, anaesthetic and physiotherapy teams who were exemplary. I am full of admiration for the NHS’ hard-working teams who work at this hospital, they really do deserve appreciation, praise and more. The authority should be really proud of the NHS teams who work in this hospital. In a time when the NHS is being criticised I feel the time is right to express to you my heartfelt thanks for the dedication, efficiency and humanitarian way that all the staff of Barlborough Treatment Centre dealt with me.
by Anne Blakeley, Facebook

Knee replacement surgery, Barlborough – amazing first class service

Amazing first class service from all the team at Barlborough hospital. I had Total Knee Replacement on my left knee last February (2017) and can’t thank everyone enough and now awaiting appointment date to have Total Knee Replacement on my right knee. Mr Springer was and is the surgeon to do both my knees and is brilliant.

by Bill Oakley, Facebook

Knee replacement surgery, Barlborough – I’ve got my life back

It’s been just over a year since I had a total knee replacement at the Barlborough centre. Mr Springer was my surgeon, what a difference it’s made to my life. I actually feel I’ve got my life back. Can highly recommend Barlborough centre for professional care with added TLC.

by Linda Casswell, Facebook

Knee surgery, Emersons Green – great surgeon

He truly is a great surgeon cannot praise him enough or thank him enough for the surgery on my knee, thank you Mr Dehne xx

by Lesley Cockerill, Facebook

Knee replacement surgery, Plymouth – impressed with everything

I had a left total knee replacement on 03rd May 2024. I would like to thank the surgeon, Waqar Jan, and all the staff at the hospital who have been so kind. I was impressed with everything at the hospital. I would like to thank especially the SP team for their lovely card & Lavender seeds. My goal is to make my sisters 90th Birthday in Surrey which I’m really looking forward to with the help of physio and doing my exercises.

by Jennifer Gill

Knee replacement surgery, Ilford – couldn’t have got better treatment

I had total knee replacement, I couldn’t have got better treatment anywhere else Mr Ahad and his team are the best. I’m walking again thanks to them it’s the best.

by Janice Jones, Facebook

Knee surgery, Plymouth – excellent care before, during and after

I was in yesterday to have Arthroscopy, medial meniscus partial resection & abrasion chondroplasty knee! I had the most amazing experience watching the operation on the monitor during surgery. Excellent care before, during and after surgery. I would like to thank consultant surgeon Mr. Tomasz Wudecki and his top top team, Nikki in recovery and Katie for looking after me.
by Paul Bloom, Facebook

Knee replacement surgery, Plymouth – outstanding service

My mum had a knee replacement carried out by Mr Wudecki on Wednesday and was discharged home on Thursday. Prior to the op, James Potter was absolutely fabulous in going above and beyond. He is such a kind, caring man and an expert at what he does. We are very grateful for all that he did. All theatre staff were brilliant, especially the lovely Assistant Anaesthetist, Emma. My mum couldn’t believe how relaxed she felt before and during the surgery as she was falling asleep. She described it as a really positive, relaxed experience and isn’t worried about having her other knee surgery. The staff on the ward were outstanding: domestic staff, catering staff, HCA’s, Nurses, Physiotherapists, Doctors, Pharmacists…everyone!! They provided a very calm, relaxed atmosphere which is so important when you or someone you love is having surgery. Staff were very attentive and nothing was ever too much trouble. My mum enjoyed the food and there was always plenty on offer. My mum felt so, so well looked after. She was sent home with all of the support she might need, given all of the necessary contact details and informed of the next steps. Shout out to HCA Robyn who was like a lovely ray of sunshine! Practice Plus Group Hospital, Plymouth provided an outstanding service and enabled my mum to have a very positive knee replacement experience. A big, big thank you to Mr Wudecki, and everyone else involved in my mum’s care, we are so grateful for all that you did.
by Sam C., Google

Knee replacement surgery, Plymouth – like being at home

I had a knee replacement. What can I say about the people that work there. They were all brilliant, nothing was to much trouble, from the catering staff to Mr Brown the surgeon. I would recommend to have your surgery here. It’s more like being at home then in hospital.

by Mandy Harwood, Google

Total knee replacement surgery, Plymouth – couldn’t rate them higher

Had TKR in April. Am now in week 7 and everything seems to be going really well. I saw Mr James Brown this week and he said he was happy with the way it’s going. The whole experience has been great from the pre op assessment, the in patient experience and the follow up. The information was thorough, professional and relaxed. Everyone involved made me feel safe and well looked after. I couldn’t rate them higher. Thank you everyone.

by Pat Tysoe, Google

Knee arthroscopy, Barlborough – beginning to end superb

I came here yesterday for an arthroscopy operation. I found the whole procedure from beginning to end superb. Everything was spotless it is a modern building. I found every member of staff very friendly and efficient. Mr Springer explained everything to me putting me at ease. Thank you all for looking after me so well.

by Brenda Phillips, Google

Knee replacement surgery, Barlborough – 10/10 in quality

I’d like to say thanks to all the team at Barlborough hospital on behalf of my father, who had a complex knee replacement operation this week. From the initial assessment right through to the aftercare, the staff were exceptional. Everything was explained very well prior to the operation by lead orthopaedic surgeon – Mr Lovasz. Special thanks in particular to Mandy Miller for all her hard work and communication behind the scenes. This hospital is 10/10 in quality and it shows throughout!

by Raja Atwal , Facebook

Total knee replacement surgery, Barlborough – first class treatment

I have just had a total knee replacement on 20th March came home on Sunday, I cannot thank the surgeon Mr Toth and his theatre team enough it was a pleasurable experience dancing to my music before I went in couldn’t get my Bluetooth working on head phones but it lightened the mood for a few seconds. The recovery nurses were chatty, the nursing staff on the ward are fabulous nothing was too much trouble the physio people and cleaning staff and catering staff were also the same, last but not least the admin staff. This is the second time I’ve been here to have a knee replacement done I’ve now got a matching pair. The Balborough Treatment centre is excellent first class treatment centre both my self and husband have had treatment here. Please stay safe and carry on the professional jobs you do without our front line staff we would be in a mess in the current climate.
Lorraine Bushell total knee replacement x2
Robert Bushell hip replacement x2
Thank you
by Lorraine Bushell, Facebook

Knee replacement, Plymouth – absolutely brilliant

Absolutely brilliant experience for my wife who recently underwent knee replacement surgery. From diagnosis to surgery and nursing care, the staff have been exceptional throughout

by Neil Palmer, Google

Knee replacement, Plymouth – amazing

Just had a right knee replacement. The nurses are amazing. 20 out of 10. Everyone very helpful, patient and kind!

by Jane Phillips, Google

Knee replacement, Plymouth – brilliant

Had a knee replacement and can’t praise this place enough. Was made to feel welcome from the time I entered to the time I left. Nurses and surgeons were brilliant would certainly recommend.

by Diana Jarvis, Google

Knee replacement, Plymouth – quality of care and staff exceptional

Having a recent full knee replacement, I found the facilities, quality of care and staff exceptional. They all made you feel welcome and the treatment was more than I could wish for. Even down to the staff who made you feel at home. My anxieties were soon passing. The hygiene was excellent and the food, well I may have put on a little. All very fresh and too tasty for me to refuse. I’m so glad I came here and not Nuffield or Derriford. Even had a follow up call once home to check I was OK. Excellent.

by Truadi Burgess, Google

Knee replacement, Plymouth – wonderful people

Just returned home from a full knee replacement surgery done by consultant Tomasz Wudeki and his surgical team, who were all wonderful people. I would also like to thank all the other care staff, every single person that I came across were very kind and friendly, they obviously love their job. I can’t find the words to describe how grateful I am to every person at practice plus

by Dave Ackrell, Google

Knee surgery, Shepton Mallet – everyone is 110% dedicated

I would just like to say a very big thank you to everyone at Practice Plus Group Hospital, Shepton Mallet from the receptionist who welcomes you with a smile and puts you at ease, the nurses who chat to you and make you feel special before your operation letting you know you’re in very safe hands, the surgery staff and doctors who operate and care for you during the operation. The after care quality has just been excellent, a nurse called me the day after I got home to make sure I was OK and didn’t need anything, the Physio staff making sure I’m recovering well, everyone at this hospital is 110% dedicated to caring for the patient to make sure you make a full recovery as fast as possible, thank you ever so much.
by David Evans

Knee replacement, Emersons Green – excellent care throughout

I had a uni-knee replacement operation on 20th February and six weeks later I am very pleased with it. I had excellent care throughout my stay and everything matched or exceeded my expectations. Although paying for it myself was daunting I am glad I had the op and the certainty of a set fee made it less worrying. I would recommend Practice Plus at Emersons Green to anyone else who can afford not to wait for an NHS operation.
by Amanda May, Google

Knee replacement, Ilford – from start to finish all the team were amazing

I can honestly say from start to finish all the team were amazing. My operation had to be cancelled due to unforeseen circumstances, but the surgeon and team made sure I was dealt with the very next morning. They were caring, considerate and above all else friendly.

by Carol Borg, Google

Knee replacement, Ilford – treated me with respect and kindness

I had a knee replacement a few days ago and I cannot praise the staff here too highly. From the cleaners to the surgeons everyone treated me with respect and kindness. Every stage of my procedure was explained carefully to me and they made sure I understood it all. The lady that cooked and delivered food was a joy and the food was excellent and presented in a way that made you want to eat it. I am unable to give a name of someone who stood out as every single person was excellent. I was in over a weekend so the staff changed every day but this made no difference at all to my care. This centre should be used as an example to the rest of the NHS as to how it should be done. My sincere thanks to them all.

by Patricia Abbot, Google

Hip replacement, Ilford – very professional, very respectful

I’ve had three procedures here now, two hip replacements and, on 03/05, my second knee replacement operation. I cannot fault my treatment at any point during my stay. The nursing team on Kingfisher Ward, both day and night, were superb. Very professional, very respectful and had a great sense of humour which put everyone at ease. The consultant surgeon, Mr Fabula, along with his very slick team, was awesome and did an amazing job as always. After about 30-40 minutes in recovery I was back on the ward where coffee/tea and toast was provided within minutes of arriving! Surgery is rarely fun, but the Kingfisher Ward Team made me feel absolutely as best as I could under the circumstances. The following day, the Physio Team were in and quickly assessed that I could use my crutches and do stairs, so after x-rays and a quick blood test, it was back home. I would like to take this opportunity to thank the Kingfisher Ward, the Kitchen and Physio Teams for taking the best care of me during my stay, and especially to Mr Fabula, who has now done three of my four joint replacements, for carrying out another top-quality surgical procedure. Thank you all.

by Peter Kirk, Google

Knee replacement, Ilford – first class surgeon

Had a knee operation on the 3rd May, at the Kingfisher Ward, the nurses and all staff and first class surgeon were all great made you feel very relaxed and you didn’t have to ask for anything as they were all spot on. This has to be one of the best hospitals I have been to, and the food was great. Thank you once again.

by Mark Essex, Google

Knee replacement, Ilford – the whole team were phenomenal

I had my left knee replacement done, the whole team were phenomenal, from the nurses, kitchen staff, cleaners, porters. Absolutely loved how they all come in to introduce themselves with great big smiles on their faces. My anxiety disappeared and I felt in very safe hands as soon as I got there. I’m more confident now to go back for my right knee replacement in the near future, keep up the great work everyone, once again thank you all x

by mel mehmet, Google

Knee replacement, Ilford – I couldn’t praise this unit enough

I had a full knee replacement on Tuesday and I couldn’t praise this unit enough. The nurses and catering staff were very friendly. The nurses also explained everything that was going to happen with my operation and answered any of my concerns. The doctor and anaesthetist also explained to me all about what they were going to do and checked that I was happy before they proceeded. After my operation the nurses were there to help with all my needs. This unit is covid/disease secure so no visitors are allowed but you can take in your mobile phone or tablet and the Wi-Fi is free.

by Beverly Ransom, Google

Knee surgery, Barlborough – one day knee replacement

It was fantastic: it all went very well and I was delighted that I had the opportunity to have surgery and be back home the same day. Everyone feels better recovering in their own home. Having met the team, I knew they were kind, professional and supportive. I was relaxed and confident about the surgery and looking forward to being pain-free.
by Adrian Roke

Knee surgery, Barlborough – all staff so friendly

A lovely place had a knee replacement all staff so friendly and caring great surgeon Mr Toth thank you for making my stay so good

by Karen Stacey, Google

Knee surgery, Plymouth – leading an active life once again

Thanks for performing total knee replacement on me. Due to your excellent skills I am improving daily and leading an active life once again!

by Chris Roberts

Knee surgery, Southampton – I’m incredibly grateful to my consultants

I was terrified that surgery would stop me working or riding, but it’s done the opposite – it’s given me a new lease of life. I met orthopaedic consultant Mr Andrew Flood, at Practice Plus Group Hospital, Southampton for a consultation and he was absolutely fantastic. Looking back, I wish I’d had my knee surgery years ago. I’m incredibly grateful to my consultants Mr Andrew Flood, and Mr Graham Hill, and the team. If talking about my experience helps just one person, I’ll be happy.

by Paula Johnson, Patient story

Knee surgery – from start to finish my treatment by all was amazing

I had a Partial Knee Replace at this hospital on the NHS. From start to finish my treatment by all was amazing. I cannot praise the care I had enough. The nurses are so friendly and caring. The hospital was very clean. A good choice of food. Highly recommend.

by Audrey Hartley, Google

Knee surgery, Shepton Mallet – so much care and compassion

I recently had a total knee replacement operation at Shepton Mallet hospital, and there are not enough words to describe what an amazing place it is.
Everyone I came into contact with from the beginning of my referral has been so positive. So much care and compassion, I cannot thank you all enough you are all angels.

by Carol Ison, Google

Knee surgery, Barlborough – amazing facility

This was my 2nd time as an inpatient at Barlborough for knee replacement surgery and in my opinion you couldn’t have this surgery at a better place. It is truly outstanding.

by Joy Lesley Wright

Knee replacement, Southampton – absolutely wonderful

I had a knee replacement in May 2022. I have to say that all of the staff from the consultant, the nursing staff and the entire team were absolutely wonderful.

by Susan Farmer

Knee surgery, Emersons Green – friendly and highly professional

October 2020 I had total knee replacement, NHS referral. My experience was excellent…everyone was caring, listening and very professional.

by Anonymous

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.